Etiya Digital Interaction Management vs. SmartFocus, now part of Actito

Etiya Digital Interaction Management

SmartFocus, now part of Actito

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Etiya Digital Interaction Management	N/A	N/A	Etiya Digital Interaction Management provides critical enrichment to support seamless communication with customers under all circumstances. With the platform, social listening and media tracking through digital channels are enabled. In addition, all notifications from social media and e-mail channels can be collected in a single environment and can be managed with the power of artificial intelligence. In this way, customer complaint management can be performed in digital channels.	N/A
SmartFocus, now part of Actito	Score7.3 out of 10	N/A	SmartFocus offers real-time interaction management software. Their messaging cloud marketing platform encompasses email, social, mobile and analytics capabilities. Founded in 1999 as EmailVision, SmartFocus has grown to serve customers across the globe; SmartFocus boasts over 2,500 customers of its Message Cloud, including HP, Mercedes-Benz, and others. It's features are relatively broad and encompassing, though central to it is the ability to build and launch email marketing campaigns. It also…	N/A

Pricing

Etiya Digital Interaction Management

SmartFocus, now part of Actito

No answers on this topic

No answers on this topic

Pricing Offerings
Etiya Digital Interaction Management	SmartFocus, now part of Actito
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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User Ratings
	Etiya Digital Interaction Management	SmartFocus, now part of Actito
Likelihood to Recommend	- (0 ratings)	7.0 (1 ratings)

User Testimonials
	Etiya Digital Interaction Management	SmartFocus, now part of Actito
Likelihood to Recommend	Etiya No answers on this topic	Actito Before we used SmartFocus we had a simple bespoke drag and drop builder, where we could add as many "templates" as we wanted. In SmartFocus, the drag and drop builder is smoother and better, but you can't add your own templates. If you are happy with the provided templates, then building newsletters will be really good experience. Incentivized Verified User Read full review
Pros	Etiya No answers on this topic	Actito Push newsletters to customers Managing campaigns Drag and drop builder Incentivized Verified User Read full review
Cons	Etiya No answers on this topic	Actito Drag and drop builder 2-factor authentication Internal integration (the system is too big for an average user what make it hard to use sometimes) Image gallery reliability Incentivized Verified User Read full review
Alternatives Considered	Etiya No answers on this topic	Actito We need a service where we can have support when necessary and a system that will handle a high amount of campaigns, with the functionality where even a junior member of the team can create a campaign from assets provided by the graphic team. SmartFocus has that. Incentivized Verified User Read full review
Return on Investment	Etiya No answers on this topic	Actito By using Smart Focus we massively cut the cost of creating a new e-mail campaign On the other hand, the cost of SmartFocus is much higher than a competitor Incentivized Verified User Read full review
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