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Order Direct by eTransact vs. Grubhub for Restaurants

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Order Direct by eTransact

    Score7 out of 10
    Small Businesses (1-50 employees)
    A unified order and delivery platform that supports unlimited orders and delivery for the cost of payment processing. The platform supports catering and drive-thru ordering, and is offered to restaurants and retailers.

    $99

    per month per installation

    Grubhub for Restaurants

    Score7 out of 10
    N/AGrubhub for Restaurants is an online ordering marketplace and delivery-as-a-service solution, an alternative to building out one's own delivery an online ordering system.N/A
    Pricing
    Order Direct by eTransactGrubhub for Restaurants
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Order Direct by eTransactGrubhub for Restaurants
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited orders plus DoorDash delivery for the cost of payment processing. Zero commissions, low card processing fees and no contracts.—
    More Pricing Information
    User Ratings
    Order Direct by eTransactGrubhub for Restaurants
    Likelihood to Recommend
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Order Direct by eTransactGrubhub for Restaurants
    Likelihood to Recommend
    eTransact x Order Direct
    No answers on this topic
    Grubhub
    I would only recommend if GH is fully integrated with your POS, and if you can negotiate a good rate with them. If you have other third-party delivery options, you should shop around and see if they can match or lower their rate.
    Incentivized
    Read full review
    Pros
    eTransact x Order Direct
    No answers on this topic
    Grubhub
    • Large network of drivers
    • Integrates fully with Toast POS
    • Big portion of the third party delivery market
    Incentivized
    Read full review
    Cons
    eTransact x Order Direct
    No answers on this topic
    Grubhub
    • Quality of couriers is hit or miss
    • Poor customer service
    • Hidden fees
    Incentivized
    Read full review
    Return on Investment
    eTransact x Order Direct
    No answers on this topic
    Grubhub
    • We needed to add delivery during the pandemic with fewer people working out of their offices and needing delivery, so this did boost sales
    • Delivery as a service built directly into our app
    • GH integrates into Toast POS and this saves labor
    Incentivized
    Read full review
    ScreenShots

    Order Direct by eTransact Screenshots

    Screenshot of Branded white-label order + delivery technologyProduct screenshotProduct screenshot