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eStreamDesk vs. GoDaddy Digital Marketing Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eStreamDesk

    Score10 out of 10
    N/AeStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services.N/A

    GoDaddy Digital Marketing Suite

    Score9.9 out of 10
    N/AAvailable even to businesses that do not have a website, the GoDaddy Digital Marketing Suite is built to provide small businesses everything they need to stay connected and engaged with customers. Users can manage business listings, social media posts, email marketing and business reviews from one dashboard.

    $9.99

    per month

    Pricing
    eStreamDeskGoDaddy Digital Marketing Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eStreamDeskGoDaddy Digital Marketing Suite
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
    More Pricing Information
    Features
    eStreamDeskGoDaddy Digital Marketing Suite
    Incident and problem management
    Comparison of Incident and problem management features of eStreamDesk and GoDaddy Digital Marketing Suite
    Feature
    eStreamDesk
    10.0
    1 Ratings
    22% above category average
    GoDaddy Digital Marketing Suite
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings00 Ratings
    Ticket creation and submission10.01 Ratings00 Ratings
    Ticket response10.01 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of eStreamDesk and GoDaddy Digital Marketing Suite
    Feature
    eStreamDesk
    10.0
    1 Ratings
    25% above category average
    GoDaddy Digital Marketing Suite
    -
    Ratings
    Customer portal10.01 Ratings00 Ratings
    Email support10.01 Ratings00 Ratings
    Best Alternatives
    eStreamDeskGoDaddy Digital Marketing Suite
    Small Businesses
    Help Scout
    Score7.9 out of 10
    monday marketer
    Score8.5 out of 10
    Medium-sized Companies
    LiveAgent
    Score9.7 out of 10
    LocaliQ
    Score9 out of 10
    Enterprises
    Front
    Score7.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eStreamDeskGoDaddy Digital Marketing Suite
    Likelihood to Recommend
    10.0
    (2 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    eStreamDeskGoDaddy Digital Marketing Suite
    Likelihood to Recommend
    eStreamDesk
    The application's simplistic approach to Web-based helpdesk management makes it simple to use. It avoids unnecessary functionality and has a simple, clear user interface. The only features that are really helpful to businesses are hosted on the platform. This is of great help in minimizing workload, especially if you meant to use it for customer requests.
    Incentivized
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    GoDaddy
    No answers on this topic
    Pros
    eStreamDesk
    • It is very easy to implement in small and medium enterprises.
    • The rules engine is simple and effective.
    • 100% usable right out of the box.
    • API simple and functional integration.
    Read full review
    GoDaddy
    No answers on this topic
    Cons
    eStreamDesk
    • No complaints - it does what it is expected to do at a very reasonable price.
    Read full review
    GoDaddy
    No answers on this topic
    Likelihood to Renew
    eStreamDesk
    No complaints at all. Great cost. eStreamDesk does the job.
    Read full review
    GoDaddy
    No answers on this topic
    Alternatives Considered
    eStreamDesk
    I tried several open source tools. The relationship between product quality and effort to set up open source tools, and the acquisition of a server, favor eStreamDesk. The US price is $7 a month per agent. It is perfectly translated into Spanish.
    Read full review
    GoDaddy
    No answers on this topic
    ScreenShots