Foxit eSign vs. ziplogix Digital Ink

eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!

Incentivized

Because it's built into the ZipForms software it's far easier than having to personally load most signatures if other software is used which isn't integrated automatically.

Incentivized

• The learning curve is faster compared to the last software we used.
• It is easier to set up the templates and email messages so that the text boxes line up seamlessly.
• It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe.
• Making changes to the documents is fast and easy.

• Fairly easy for the end user to click and sign
• Signature lines, initials, and dates are often automatically populated
• The software keep an archive of signed documents

Incentivized

• User documentation could be better.
• Requiring the field coding to be hidden makes it difficult to make adjustments.
• I'd like to see where customers are in the signing process - whether they've opened and viewed documents.
• If the document has been delegated, seeing a clear trail of the paperwork with email addresses including in the tracking.

Incentivized

• Doesn't always have auto-populated initial, signature, and date boxes
• Sometimes the software is slow or non-responsive
• Sometimes clients complain about error messages they get or don't seem to figure out they need to click somewhere to "finish signing"

Incentivized

The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.

Incentivized

Super simple - needs almost no instructions to setup and use

it can do pretty much everything I need - just can be slow and cumbersome at times between pages.

Incentivized

eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.

Incentivized

I've only had to reach out to customer service a couple of times for login issues, but they were helpful.

Incentivized

There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!

Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!

Incentivized

ZipLogix is a bit slower and more cumbersome of an interface than Adobe Sign, but again, automatic integration is key. Annoying that on Adobe Sign when adding a signature field it doesn't automatically add a date signed field, whereas ZipLogix DIgital Ink 1.0 does, but not 2.0

Incentivized

• Creating a document that is easy for a client to understand and complete is a game changer. We are already experiencing a higher document completion rate than when we were with either DocuSign or Adobe (echosign)
• With the number of completed documents on the rise with our company, having the incredible pricing structure that eSign Genie offers is a huge money saver for us
• Not having to spend so much time with clients explaining how to complete the forms is saving us huge in customer support cost.

• Biggest advantage is the speed of use since already integrated into ZipForms
• Free as a part of ZipForms

Incentivized