Foxit eSign vs. Signable

eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!

Incentivized

Signable to is a great all-around option for most businesses that require online document signing. They are based in the UK so if you have clients in Europe, they are fully compliant with all EU laws. There are easier online document options out there so if you are not tech-savvy and a beginner with online document signing, there are some other choices that may make it easier to get started, but Signable is a very good all-around choice for any size business.

Incentivized

• The learning curve is faster compared to the last software we used.
• It is easier to set up the templates and email messages so that the text boxes line up seamlessly.
• It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe.
• Making changes to the documents is fast and easy.

• Easy to use. Clients have had no issues using it the first time.
• Google Drive and Dropbox integrations are very useful.
• Works well across all browsers and devices we have used.
• Good value for the money.

Incentivized

• User documentation could be better.
• Requiring the field coding to be hidden makes it difficult to make adjustments.
• I'd like to see where customers are in the signing process - whether they've opened and viewed documents.
• If the document has been delegated, seeing a clear trail of the paperwork with email addresses including in the tracking.

Incentivized

• Can be tricky to use on mobile devices as some clickable elements are very small.
• Have had a few emails to clients from Signable end up in junk/promotion folders.
• The pay-as-you-go requires the purchase of new credits if you have to amend a document due to an error and resend.

Incentivized

The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.

Incentivized

Super simple - needs almost no instructions to setup and use

eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.

Incentivized

There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!

Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!

Incentivized

We switched from DocuSign mostly because the customer support was not as good. It was very difficult to get a response in a timely manner when you have to get a document out to a client and need to wait days for a response. The user interface for DocuSign, on the surface, looked easy to use, but in reality, it was kind of clunky and buggy and caused frustrations with our team.

Incentivized

• Creating a document that is easy for a client to understand and complete is a game changer. We are already experiencing a higher document completion rate than when we were with either DocuSign or Adobe (echosign)
• With the number of completed documents on the rise with our company, having the incredible pricing structure that eSign Genie offers is a huge money saver for us
• Not having to spend so much time with clients explaining how to complete the forms is saving us huge in customer support cost.

• We realized a positive ROI in the first month, we save several hours of work each month.
• We were able to streamline the online document signing process with a single software.
• Has made doing virtual business very easy.

Incentivized