ESET PROTECT vs. Jamf Protect

Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.

The main reason we went with Jamf Protect was because we wanted a dedicated macOS security endpoint. Is was easy to implement and migrate over from our previous endpoint provider. As a university we have lab macOS devices that multiple users use. So we have Jamf Protect profiles that block the use of external drives and other other profiles that allow it. We different user accounts requiring different access this can get a bit messy when deploying the config profiles at login for each user that signs in.

Incentivized

• ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
• It's easy to install, configure (default settings are great for just about everyone), and update.
• ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!

Incentivized

• Security--it scans processes for 'bad stuff'
• Notifies admins of any issues or potential issues; entirely customizable and we create many custom notifications and groups.
• Integrates with Jamf Pro
• Monitor CIS benchmarks via a clean and nice looking dashboard

Incentivized

• Price a little expensive - ESET is a great product, but it is priced at a high price and in a market as competitive as antivirus and security tools, this can weigh in the balance.
• Complexity in creating rules - it's quite complex to create rules in ESET, you end up wasting some time on it, it could be more intuitive.

Incentivized

• We also have JAMF Safe internet for iPads. I would love to see this same simple idea in Jamf Protect for the iMacs

Incentivized

I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.

Incentivized

Provide execllent security agains malware, ransomware, and phishing. Easy to use and monitoring multiple devices and managing security settings remotely. Software firewall ability to secure network traffic and blocking websites and application at software level its gives very easy to configure .Zero-day threats as some other security products is missing with more advanced machine learning and behavioral analysis capabilities.

Incentivized

Jamf Protect is easy to manage. It is a separate interface from Jamf MDM which is nice for Security Operations teams. It allows Security teams to manage only the Security aspects without having to dig through all of the MDM configurations. For exception uses cases, Jamf Protect does provide options to customize settings where needed.

Incentivized

Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.

Incentivized

Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.

Incentivized

The two
main competitors We compared ESET PROTECT against was Bitdefender and Withsecure:

·
Performance: ESET PROTECT was the lowest performance compared to other competitors.

·
Console/dashboard: ESET PROTECT had the most intuitive UI, had great automation features and is the only
one that has an on prem option.

·
Security:
Bitdefender was the strongest but only by a few % but due to the cost being
double there was no way our management would accept the cost difference.

Incentivized

I find that all of the products have the same features; however, Jamf Protect is stronger if managing macOS devices. Also, it is one license so what you pay covers all of the features and does not require additional licenses for features like USB device control. The CIS compliance aspects generally look better in in Jamf as compared to Crowdstrike.

Incentivized

• My computer operation improved drastically so it was very effective in business execution.
• I think it is a very easy software to introduce to small and medium-sized businesses at a reasonable price.
• Even in license management, you will receive an email as soon as possible, so you can handle the renewal procedure in a lot of time.

Incentivized

• Better detection of malware reducing downtime and risk to network
• Easy to implement
• Can be a bit of a steep learning curve in general

Incentivized