ERA-IGNITE vs. VinSolutions

ERA-IGNITE works well for day to day operations at Car Dealerships. It will maintain your customer records. It is lacking a little in mainlining employee records, as you have to switch back and forth between ERA "blue screen" (older version) and IGNITE "point and click" (newer version). Overall, though it will get the job done.

Incentivized

VinSolutions is a very deep application that can do it all, if that's what you're looking for. It is well-suited for active lead management. The reporting functionality could use some drastic simplification.

Incentivized

• I like when you are punching journal entries, checks, etc. you get the schedule balance at the bottom. That is very beneficial.
• Payable checks are well done. You can pay by invoice or vendor.
• There are numerous reports that you can create in RMI to help with any specific reporting that is needed.

Incentivized

• Receiving leads from all website and third-party sources, and notifying employees when leads come in.
• Looking up reports. There are premade reports, and you can create your own reports to pull, or even to pull automatically at certain times.
• Settings roles and authorizations for employees, so they do not have too much access to alter the way they want to use it, but it's set upper manager's request.

Incentivized

• The Financial Statements can only be printed on legal and instead of scrolling through it to look at it you have to navigate it at the top with the arrows.
• Their time clock is not user-friendly. You cannot just pull up one person and look at their time and make changes. You have to go through like you want to print, look at the time for the employee to find errors, then back out and go into a different screen to correct.
• Giving employees access to different functions is a nightmare. It is not at all laid out the way Ignite is used, and there are numerous hidden check boxes.

Incentivized

• Could be easier to use - not the most intuitive setup I have seen.
• Realistically, it feels like VinSolutions and vAuto could be combined into a single product.

Incentivized

Technical support, general customer support, implementation support are all top notch. All representatives from the company check in every couple weeks to make sure all is going well; if there is a problem, I generally have a solution given within hours if not soon; and they are friendly, easy to understand, and do a great job. Well done!

Incentivized

I have not personally used other products.

Incentivized

• Creating numerous reports on ERA-IGNITE is beneficial in seeing where you are getting the best ROI and where you are lagging.

Incentivized

• By tracking front and back end gross openly, it seems to incentivize sales people to try harder to hold onto money.
• It does a great job of ensuring customer satisfaction by reminding sales associates to follow through on sales and follow up post-sale.
• Reporting functions make it easy to track leads, hand them off to different reps who are possibly better suited to complete the sale.

Incentivized