eMaint CMMS vs. Equips

This program is great to track equipment or machinery especially at multiple locations. Can be also used to work with vendors.

Incentivized

Equips is great to handle multiple units at different locations and maintain stats. As for managing 3rd party vendors, Equips still puts some of the responsibility on me to respond to 3rd party invoices. This was well Managed when I first stared with Equips over 3 years ago. As of lately, this seems to be slacking on a bigger scale. Almost every time I make a service call for our color copiers, I later receive an invoice from the vendor, and an invoice-reminder from the vendor. This is currently an ongoing issue which concerns me about adding any more units in the future.

• A software program that is configurable which can meet many different needs. Basically, you can customize the CMMS to meet your specific needs.
• Easy to learn and use.
• Listening to customer needs. As more people are using this software, things are identified to make improvements which eMaint does well at providing updates.

Incentivized

• Handles communication well.
• Easy to use portal.
• Quick response time.

• Functionality not delivered as promised - on usage of tab.
• QR code functionality.
• Friction between implementation team and marketing team that sold this to us.

Incentivized

• I still get invoices from the 3rd party vendor. Equips has inconsistent directions on how to handle this.

Never had a good beginning from the start. We are just dreading using this because we paid for it.

Incentivized

eMaint was by far most the most comprehensive and customizable solution we looked at. The eMaint team was also extremely responsive and available during the selection process. The product training and conferences were very helpful for new user orientation and best practice learning. The customizable reports also allowed us to provide data to management in an easy to digest format

Incentivized

Equips is more affordable in comparison and we still get to use Ricoh through them.

• Saved time, energy, and money by digitally handling all maintenance and customer info.
• Could not be easily integrated with other software.

Incentivized

• We've saved money by switching to Equips.