Equifax provides employment, income, and education information to lenders, credit issuers, government agencies, and others so they can make faster and more informed decisions.
N/A
HireRight
Score 8.8 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.
Equifax Verification is best suited to our needs in our rental application process, whereby applicants 18 years of age and older are required to submit to a credit and background check in order to assess their application. This is in conjunction with following all applicable local, state and federal fair housing regulations, which Equifax does a great job in following, as well
We needed more security as far as hiring new people was concerned. HireRight becomes the right candidate for this position. The best thing about this is partnered with HR services and integrations with other tools that make it easy to keep records and set up. However, its UI is outdated, they can update it to improve performance and user friendly.
We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
The background checks themselves are aesthetically pleasing, which makes it easier to review results.
Customer Service. They lack here. It takes too long to resolve issues, especially with your assigned account manager. I have to continue to ask for an update and sometimes, I do not get a response back.
Back Up Account Managers - The account manager you are assigned may not be available. We need to be provided a list of people we can contact in the event that our POC in unavailable.
There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).
Suppose you are a property manager and would like to verify your tenants' details. In that case, Equifax is one of the most popular and commonly used id verification or background check software that is suggested to use. Cost wise every check is about $13 but it is worth paying the money and getting the tenants verified rather than having the wrong tenants on the property. Other software do not provide any reliable data
HireRight is not on the same level as One Source Background Checks. They provide more detailed reports and background check history. They are able to customize your background checks. They also integrate well with our ATS. One Source also holds background check data on file for 2 years. We also use them for an OSCC contractor certifier, which I don't think HireRight does.
Improved candidate experience. Our process is now more modern and appealing to candidates, as well as easier to complete.
Pre-employment screening times have improved, reducing our time to hire. This helps us get new hires onboarded and working faster, which is a win for our new hires and our location managers.
Online document retention keeps confidential information secure, and reduces the paperwork and clutter we are forced to manage on-site.
