Kount, an Equifax company vs. Risk Proof

A scenario where Midigator is well suited is in the efficient response time. I like how fast Midigator always replies to my emails in a timely manner. I also appreciate how they are willing to go above and beyond always to help me and make sure I have all questions answered always.

Incentivized

Risk proof is well suited for quickly finding out potential money laundering [clients] and how much risk would it pose to get into a deal with the client. Risk proof is less suited around some ethical practice assessment of an organization. Such a scenario needs more manual intervention rather than tool assessment.

Incentivized

• Business to Client Interaction - Midigator employees respond quickly to client requests
• Empowers their employees to make decisions in the best interest of the client they are serving
• Helps prevent chargebacks/disputes
• Saves their clients time and money
• Ease of use
• Consolidates multiple MIDs under one room for easy management and monitoring
• Prices their products and services competitively

Incentivized

• Data based visualization
• Open source for data gathering
• Thorough risk assessment

Incentivized

• RDR alerts are often categorized as chargebacks instead which takes some work on our side to get the numbers just right.
• While upper management is very responsive and incredibly helpful when an emergency arises, we do not feel like the account managers are very knowledgeable or proactive.

Incentivized

• More market reach
• More tools for decision making by boardroom
• Lesser price for more client base

Incentivized

Midigator does what we need and doesn't try to add a bunch of confusing extra functionality we don't need.

Incentivized

No system is perfect, but Midigator is always in pursuit of perfection. I give them high marks for always trying their best to continue adding value.

Incentivized

We utilized Kount and Midigator concurrently for a short period of time. I have zero negatives to share about Kount, but we did not continue with them because we found Midigator to fill all of our current needs. In all truth, Kount and Midigator paired well together to cast a wide net on potential chargebacks/disputes, and it helped us gain an edge in preventing them. We moved on from Kount because it did not yield as many prevention notices as Midigator, but should the need arise and our budget increase, we'd likely team up to include them to compliment Midigator in having the best chargeback midigator system ever.

Incentivized

It was the tool used in the organization for risk assessment of any potential leads and deals. Before the tool, we used to analyze any risks using manual effort and approach which used to take a lot more man-hours and less reliable quantitative analysis for similar kinds of deals and scenarios.

Incentivized

• Before using Midigator, members would call to cancel their membership and customer service would cancel them and provide a refund. However, the member would also call their bank to dispute the original charge. So, they end up getting double the amount that they paid. Using Midigator, we are able to avoid losing revenue.

Incentivized

• Helped determining risks for ongoing deals
• Helped in Decision making process in board meetings
• Negative: Added some cost to the project

Incentivized