Teem by Eptura vs. Robin

Teem is well suited for hoteling desks and room booking.

Incentivized

Robin is my benchmark for room displays. It effectively does what it is meant to do without additional fluff. The default theme is more than you'll ever really need, but customization is available. I just really wish there was a simpler way to remove check-in requirements for events. I would always recommend them first for most situations, but my company has a special use case that Robin, or any other competitors for that matter, have not been able to achieve yet.

Incentivized

• The UI is awesome.
• The ability to customize is cool.
• Integration across different platforms is good, too!

Incentivized

• The integration to GSuite calendars is fantastic. Very simple and straightforward.
• The ability to customize the interface a very nice feature to have in Robin, as it offers you to allow the UI to reflect the vibe/brand of your company, and not force its own brand on you.

Incentivized

• The Outlook plug-in crashes my computer from time to time.

Incentivized

• Cancelling out my reservation for the room if I miss the mark on check in.
• Not sure if it's a bug, but sometimes I have to repeat my reservation if I don't get it confirmed or have a notification of confirmation the first time.

It is easy to use and gives us all we need

Incentivized

Robin's UI is very well designed and modern which makes it a pleasure to use. Personally this a big factor for me enjoying a product and so I'm always happy to use Robin - moreover as a relatively new user the UI was quite quick to pick-up, whether that be using the online system or the Display app for rooms around the office.

Incentivized

They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.

Incentivized

I have rarely had to contact customer support, but when I have, they have provided quick answers to solve the problem I was having. The software is pretty easy to use and not too buggy, so I really haven't had the occasion to contact them needing support. And no users have ever had issues.

Incentivized

I've been using Teem for a little over a year, and it works well as a product. I haven't investigated other products that do the same thing, but I need to. That being said, Teem's customer service is awesome. So the tool would have to be fairly impressive for me to entertain a switch

Incentivized

N/A - Our parent company decided on implementing Robin above all other alternative applications, and I am personably unaware of any alternatives. And though there are some minor changes I may suggest, the integration and simplicity of Robin makes me wonder if there could be a better alternative, regardless.

Incentivized

• Teem has made it much easier to find rooms in a pinch, so that has reduced a lot of time for users.
• Teem has made it much easier for us to track all guests coming into the building and vastly improved our tracking/reporting.
• On the downside, it has been expensive adding new conference rooms due to the cost of hardware which can be pretty negative.

Incentivized

• No more meeting room conflicts, better office space management
• Booking a room literally takes 2 clicks, very easy and quick - saves time for more important things
• We bought a bunch of iPads to display meeting information on each room and we need to remember to charge them every night

Incentivized