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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Grow

    Score8 out of 10
    Small Businesses (1-50 employees)
    Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.N/A

    Looker

    Score8.5 out of 10
    N/ALooker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A
    Pricing
    Epicor GrowLooker
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor GrowLooker
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional Details—Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    Epicor GrowLooker
    Considered Both Products
    Epicor Software
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    98%
    Would buy again
    60 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    98%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    96%
    Implementation went as expected
    48 Answers
    Features
    Epicor GrowLooker
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Epicor Grow and Looker
    Feature
    Epicor Grow
    8.0
    32 Ratings
    2% below category average
    Looker
    8.5
    116 Ratings
    4% above category average
    Customizable dashboards9.032 Ratings9.0115 Ratings
    Report Formatting Templates7.025 Ratings8.499 Ratings
    Pixel Perfect reports00 Ratings8.195 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Epicor Grow and Looker
    Feature
    Epicor Grow
    7.7
    31 Ratings
    5% below category average
    Looker
    8.6
    116 Ratings
    7% above category average
    Drill-down analysis7.027 Ratings8.2112 Ratings
    Formatting capabilities7.028 Ratings7.9114 Ratings
    Report sharing and collaboration9.030 Ratings9.2116 Ratings
    Integration with R or other statistical packages00 Ratings8.947 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Epicor Grow and Looker
    Feature
    Epicor Grow
    6.7
    29 Ratings
    21% below category average
    Looker
    8.9
    112 Ratings
    7% above category average
    Publish to Web7.025 Ratings8.494 Ratings
    Publish to PDF7.025 Ratings9.1100 Ratings
    Report Delivery Scheduling6.025 Ratings9.297 Ratings
    Report Versioning00 Ratings8.775 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Epicor Grow and Looker
    Feature
    Epicor Grow
    7.0
    26 Ratings
    13% below category average
    Looker
    7.0
    113 Ratings
    13% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.024 Ratings8.2109 Ratings
    Location Analytics / Geographic Visualization7.023 Ratings8.297 Ratings
    Predictive Analytics00 Ratings4.66 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Epicor Grow and Looker
    Feature
    Epicor Grow
    7.0
    31 Ratings
    19% below category average
    Looker
    8.4
    112 Ratings
    1% below category average
    Multi-User Support (named login)7.031 Ratings8.7106 Ratings
    Role-Based Security Model7.025 Ratings8.393 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.025 Ratings8.2106 Ratings
    Report-Level Access Control7.01 Ratings8.345 Ratings
    Single Sign-On (SSO)7.017 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Epicor Grow and Looker
    Feature
    Epicor Grow
    7.7
    26 Ratings
    2% below category average
    Looker
    6.3
    84 Ratings
    22% below category average
    Responsive Design for Web Access8.026 Ratings7.781 Ratings
    Mobile Application7.513 Ratings5.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.018 Ratings7.675 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Epicor Grow and Looker
    Feature
    Epicor Grow
    7.0
    20 Ratings
    11% below category average
    Looker
    -
    Ratings
    REST API7.020 Ratings00 Ratings
    Best Alternatives
    Epicor GrowLooker
    Small Businesses
    Cyfe
    Score8.8 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor GrowLooker
    Likelihood to Recommend
    8.0
    (32 ratings)
    8.7
    (117 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (7 ratings)
    Usability
    7.1
    (5 ratings)
    8.8
    (12 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.4
    (5 ratings)
    8.8
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    10.0
    (26 ratings)
    8.5
    (51 ratings)
    Data Sources
    7.1
    (26 ratings)
    7.3
    (51 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Epicor GrowLooker
    Likelihood to Recommend
    Epicor Software
    Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
    Incentivized
    Read full review
    Google
    Looker is ideal if you are heavily invested in Google Services, particularly marketing related services, and you with to quickly create reporting dashboards for that data. It gets more difficult when you try to tie in data from other services, and I would not use this were I already using BI package - it is not anywhere near as well supported or as widely known as some of its major competitors, but what it does do, it does do well.
    Incentivized
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    Pros
    Epicor Software
    • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
    • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
    • Great account managers who check in regularly and are willing to help out whenever needed.
    Incentivized
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    Google
    • Show visited pages - sessions, pageviews - which programs are viewed the most.
    • Displays session source/medium views to see where users are coming from.
    • It shows the video titles, URLs, and event counts so we can monitor the performance of our videos.
    • It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement.
    • Our clients like to see the top pages visited for a month.
    • I like the drop-and-drag approach, and building charts is a little easier than it was before.
    Incentivized
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    Cons
    Epicor Software
    • There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
    • Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
    • The functionality of being able to snapshot data isn't quite there.
    Incentivized
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    Google
    • I wish I could get more granular in the Google ad data, such as down to the campaign type, instead of having to see only all campaigns.
    • The setup can be time-consuming if you're not using the product regularly.
    • Editing the dashboard requires a few logins; I wish it was more seamless.
    Incentivized
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    Likelihood to Renew
    Epicor Software
    No answers on this topic
    Google
    I give it this rating because it deems as effective, I am able to complete majority of my tasks using this app. It is very helpful when analyzing the data provided and shown in the app and it's just overall a great app for Operational use, despite the small hiccups it has (live data).
    Incentivized
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    Usability
    Epicor Software
    This tool is definitely a little bit difficult to be able to figure out at first, but after some time of learning you can definitely pick it up. I do wish there were more resources online that would be able to help speed up the learning process
    Incentivized
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    Google
    Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
    Incentivized
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    Reliability and Availability
    Epicor Software
    No answers on this topic
    Google
    No objections
    Incentivized
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    Performance
    Epicor Software
    No answers on this topic
    Google
    Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
    Incentivized
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    Support Rating
    Epicor Software
    The support team is very helpful and in every situation we have needed help in, they have been able to assist. So I have had a good experience with them
    Incentivized
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    Google
    Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
    Incentivized
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    Implementation Rating
    Epicor Software
    No answers on this topic
    Google
    Very satisfied, easy to implement
    Incentivized
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    Alternatives Considered
    Epicor Software
    Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.
    Incentivized
    Read full review
    Google
    Looker Studio, you can easily report on data from various sources without programming. Looker Studio is available at no charge for creators and report viewers. Enterprise customers who upgrade to Looker Studio Pro will receive support and expanded administrative features, including team content management. So it's good.
    Incentivized
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    Contract Terms and Pricing Model
    Epicor Software
    No answers on this topic
    Google
    Perfect price to performance
    Incentivized
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    Return on Investment
    Epicor Software
    • Made it so much easier and faster to access data across tools
    • Lessened the time exporting and uploading data to excel/sheets for analysis
    • Made data and metrics more easily accessible to others in our orgs
    Incentivized
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    Google
    • Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability
    • To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical.
    • Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points.
    Incentivized
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    ScreenShots

    Epicor Grow Screenshots

    Screenshot of Marketing desktop dashboard in dark-mode.Screenshot of TV, desktop, and mobile dashboards.Screenshot of KPI desktop dashboard in light-mode.Screenshot of Chart builder and data visualization.

    Looker Screenshots

    Screenshot of a Looker dashboard with a geo chart.