TrustRadius

Epicor ECM vs. SOLIXCloud Enterprise Content Services (ECS)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor ECM
Score 5.6 out of 10
N/A
Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
SOLIXCloud Enterprise Content Services (ECS)
Score 0.0 out of 10
N/A
SOLIXCloud ECS is a managed content services platform designed to help businesses store, organize, govern and share enterprise content securely. With SOLIX ECS, organizations can enable cloud-based: - employee file storage and sharing - enterprise file archive for every department and application - governed cloud repository for content driven applications Price starts at $0.24/GB (all features and unlimited users). ECS also…
$0.24
per GB
Pricing
Epicor ECMSOLIXCloud Enterprise Content Services (ECS)
Editions & Modules
No answers on this topic
Enterprise
$0.24
per GB
Offerings
Pricing Offerings
Epicor ECMSOLIXCloud Enterprise Content Services (ECS)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details—Simple and flexible storage based pricing. Add unlimited users at no cost.
More Pricing Information
Community Pulse
Epicor ECMSOLIXCloud Enterprise Content Services (ECS)
Features
Epicor ECMSOLIXCloud Enterprise Content Services (ECS)
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Epicor ECM
9.4
Ratings
17% above category average
SOLIXCloud Enterprise Content Services (ECS)
-
Ratings
Content capture & imaging9.00 Ratings00 Ratings
File sync, storage & archiving9.00 Ratings00 Ratings
Document management9.00 Ratings00 Ratings
Records management10.00 Ratings00 Ratings
Content search & retrieval10.00 Ratings00 Ratings
Enterprise content collaboration9.00 Ratings00 Ratings
Content publishing & creation9.00 Ratings00 Ratings
Security, risk management & information governance9.90 Ratings00 Ratings
Contract lifecycle management9.00 Ratings00 Ratings
Automated workflows9.90 Ratings00 Ratings
Artificial intelligence9.00 Ratings00 Ratings
Mobile support10.00 Ratings00 Ratings
Integration9.90 Ratings00 Ratings
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User Ratings
Epicor ECMSOLIXCloud Enterprise Content Services (ECS)
Likelihood to Recommend
10.0
(0 ratings)
-
(0 ratings)
Support Rating
9.9
(0 ratings)
-
(0 ratings)
User Testimonials
Epicor ECMSOLIXCloud Enterprise Content Services (ECS)
Likelihood to Recommend
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
Julee Carlson | TrustRadius Reviewer
Julee Carlson
Service & Support Specialist, Custom Report Development
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No answers on this topic
Pros
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
Beza Yihun | TrustRadius Reviewer
Beza Yihun
Student Assistant
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No answers on this topic
Cons
  • The procedure to save documents is cumbersome -- too many steps.
  • The naming process is not intuitive.
  • Emailing large documents from DocStar can be impossible -- if a document is large, we sometimes are unable to email it from DocStar.
  • Customer support has not been good. Training is confusing, and even after training sessions, we do not fully comprehend how to use the software.
Verified User
Anonymous
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No answers on this topic
Support Rating
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
Julee Carlson | TrustRadius Reviewer
Julee Carlson
Service & Support Specialist, Custom Report Development
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No answers on this topic
Alternatives Considered
Briefly evaluated Veeam before settling on new DMS that had these features. That product looked outstanding, but couldn't justify the duplication of costs for similar results. Did not get a lot of chance to use it, but the mobile availability to access the console looked great and easy to use.
Verified User
Anonymous
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No answers on this topic
Return on Investment
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
Jeremy Smith | TrustRadius Reviewer
Jeremy Smith
Network Administrator
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No answers on this topic
ScreenShots

SOLIXCloud Enterprise Content Services (ECS) Screenshots

Screenshot of Folder Details - With self-service capabilities, you can enable easy file storage and file sharing across your organization effectively. Enforce information governance policies to ensure compliance with internal and external needs.Screenshot of Advanced Search - Users can now scan through petabytes of data efficiently to find specific files of interest quickly. Search by metadata, full file content and classification tags.Screenshot of File Viewing - With a single repository for legacy and active data, it is easy to search, preview and download files.Screenshot of Dashboard - With centralized administration capabilities, IT and compliance teams gain enterprise-wide visibility and control over the content uploaded and accessed. User management and administrative roles help further bolster organizational control and ensure data security.