TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor ECM

    Score5.6 out of 10
    N/AEpicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A

    Redwood Reporting : Report2Web

    Score9 out of 10
    N/ARedwood Reporting automatically delivers critical report output, when, where and how it is needed most. This is to eliminate the frustration, wasted time, and errors associated with manually accessing, calculating and mapping pieces of information from disparate systems and data sources. Redwood Reporting provides: Browser-based access to reports from virtually any application Push and pull options so that users have instant access to new and historical report…N/A
    Pricing
    Epicor ECMRedwood Reporting : Report2Web
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor ECMRedwood Reporting : Report2Web
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact Redwood Software for pricing details.
    More Pricing Information
    Features
    Epicor ECMRedwood Reporting : Report2Web
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Epicor ECM and Redwood Reporting : Report2Web
    Feature
    Epicor ECM
    9.4
    4 Ratings
    17% above category average
    Redwood Reporting : Report2Web
    9.1
    1 Ratings
    13% above category average
    Content capture & imaging9.04 Ratings00 Ratings
    File sync, storage & archiving9.04 Ratings9.11 Ratings
    Document management9.04 Ratings9.11 Ratings
    Records management10.04 Ratings9.11 Ratings
    Content search & retrieval10.04 Ratings9.11 Ratings
    Enterprise content collaboration9.03 Ratings9.11 Ratings
    Content publishing & creation9.02 Ratings9.11 Ratings
    Security, risk management & information governance9.94 Ratings9.11 Ratings
    Contract lifecycle management9.03 Ratings9.11 Ratings
    Automated workflows9.94 Ratings9.11 Ratings
    Artificial intelligence9.01 Ratings00 Ratings
    Mobile support10.02 Ratings9.11 Ratings
    Integration9.93 Ratings9.11 Ratings
    Best Alternatives
    Epicor ECMRedwood Reporting : Report2Web
    Small Businesses
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Medium-sized Companies
    Alfresco
    Score9.9 out of 10
    Epicor ECM
    Score5.6 out of 10
    Enterprises
    OpenText Content Suite Platform
    Score7.1 out of 10
    OpenText Content Suite Platform
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor ECMRedwood Reporting : Report2Web
    Likelihood to Recommend
    10.0
    (7 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Epicor ECMRedwood Reporting : Report2Web
    Likelihood to Recommend
    Epicor Software
    It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
    Incentivized
    Read full review
    Redwood Software
    The tool is very powerful for obtaining and scheduling reports; however, I believe that if the cost were lower, more companies could obtain it
    Incentivized
    Read full review
    Pros
    Epicor Software
    • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
    • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
    • The functionalities are straight forward, so it is not hard to use the docStar system.
    Incentivized
    Read full review
    Redwood Software
    • [It] has [a] default report.
    • [It] has a section where you can create reports by making queries in SQL.
    • It has a Dashboard window where you can schedule reports in real time of the executions of the jobs or chains.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Cost is an issue, pricey for what it's essentially glorified cloud storage.
    • No ability to lookup vehicles by stock number or phone number.
    Incentivized
    Read full review
    Redwood Software
    • It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Alternatives Considered
    Epicor Software
    A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Return on Investment
    Epicor Software
    • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
    Incentivized
    Read full review
    Redwood Software
    • The Redwood system by itself is a very good tool that can pay off the investment in a very short time.
    • It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.
    Incentivized
    Read full review
    ScreenShots

    Redwood Reporting : Report2Web Screenshots

    Screenshot of Report2Web PageMart Viewer with Content Driven FiltersScreenshot of Report2Web PageMart User FavoritesScreenshot of Customizable Report2Web Email TemplatesScreenshot of Report2Web Keyword Index and SearchScreenshot of Report2Web Authentication Options