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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor ECM

    Score5.6 out of 10
    N/AEpicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A

    FileBound

    Score2 out of 10
    N/AUpland FileBound is a document management system that enables reliable, user-friendly content workflow.N/A
    Pricing
    Epicor ECMFileBound
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor ECMFileBound
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Epicor ECMFileBound
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Epicor ECM and FileBound
    Feature
    Epicor ECM
    9.4
    4 Ratings
    17% above category average
    FileBound
    8.7
    1 Ratings
    9% above category average
    Content capture & imaging9.04 Ratings10.01 Ratings
    File sync, storage & archiving9.04 Ratings9.01 Ratings
    Document management9.04 Ratings10.01 Ratings
    Records management10.04 Ratings8.01 Ratings
    Content search & retrieval10.04 Ratings5.01 Ratings
    Enterprise content collaboration9.03 Ratings00 Ratings
    Content publishing & creation9.02 Ratings00 Ratings
    Security, risk management & information governance9.94 Ratings10.01 Ratings
    Contract lifecycle management9.03 Ratings00 Ratings
    Automated workflows9.94 Ratings00 Ratings
    Artificial intelligence9.01 Ratings00 Ratings
    Mobile support10.02 Ratings00 Ratings
    Integration9.93 Ratings00 Ratings
    Best Alternatives
    Epicor ECMFileBound
    Small Businesses
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Medium-sized Companies
    Alfresco
    Score9.9 out of 10
    Epicor ECM
    Score5.6 out of 10
    Enterprises
    OpenText Content Suite Platform
    Score7.1 out of 10
    OpenText Content Suite Platform
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor ECMFileBound
    Likelihood to Recommend
    10.0
    (7 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Epicor ECMFileBound
    Likelihood to Recommend
    Epicor Software
    It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
    Incentivized
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    Upland Software
    Filebound is great for documents that have been archived or not needed on a day to day basis. It serves it purpose as a storage/filing system to digitize any previous "hard copy" filing system. But for the day to day accessibility, I find other programs to be more responsive and quicker to use. Also, In order to use or edit any document uploaded to Filebound, you currently have to re-download the document onto your computer to edit. If the editing capabilities were streamlined for quicker response that would also be a plus.
    Incentivized
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    Pros
    Epicor Software
    • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
    • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
    • The functionalities are straight forward, so it is not hard to use the docStar system.
    Incentivized
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    Upland Software
    • Filebound is easily to upload documents onto and file into the proper location. You can easily find a file on your computer and have it uploaded within seconds
    • Filebound gives you customization so you can create your own folders, criteria needed to file and search for uploaded documents. You have options of file types, names, certain fields of information to display when searching for files.
    • Filebound allows you to download and print your saved documents quickly for future access. There is no limit to how you can use your scanned documents
    Incentivized
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    Cons
    Epicor Software
    • Cost is an issue, pricey for what it's essentially glorified cloud storage.
    • No ability to lookup vehicles by stock number or phone number.
    Incentivized
    Read full review
    Upland Software
    • Searching for Documents. Filebound does not allow you to look in differing file types for a specific document. You have to search each file type individually. And we have found that spaces or symbols are needed in front of the entered search information in order for Filebound to do a more broad search.
    • You cannot move uploaded around, if you have more than one scan in a file. Once they are uploaded into a location, you cannot move it, you can only delete it and re-scan it into the proper file.
    • If it was possible to simply drag and drop a file into Filebound to start the upload process, that would save time.
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
    Incentivized
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    Upland Software
    No answers on this topic
    Alternatives Considered
    Epicor Software
    A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
    Incentivized
    Read full review
    Upland Software
    No answers on this topic
    Return on Investment
    Epicor Software
    • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
    Incentivized
    Read full review
    Upland Software
    • I don't have numbers, but our organization was able to go from having three large off-site and one on-site storage units to having none. This saved money on a monthly and yearly basis.
    Incentivized
    Read full review
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