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Epicor BisTrack vs. Microsoft Dynamics 365 Business Central

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor BisTrack

    Score8.3 out of 10
    N/AEpicor BisTrack is business management software for lumber and building materials (LBM) dealers and distributors based on technology acquired with SolarSoft Business Systems in 2012. It covers inventory optimization, delivery dispatch, financial management, customer relationship management, and more recently warehouse management, as well as supplying business analytics.N/A

    Microsoft Dynamics 365 Business Central

    Score6.5 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Pricing
    Epicor BisTrackMicrosoft Dynamics 365 Business Central
    Editions & Modules
    No answers on this topic
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Epicor BisTrackMicrosoft Dynamics 365 Business Central
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Epicor BisTrackMicrosoft Dynamics 365 Business Central
    Considered Both Products
    Epicor Software
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    75%
    Implementation went as expected
    6 Answers
    Features
    Epicor BisTrackMicrosoft Dynamics 365 Business Central
    Security
    Comparison of Security features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.8
    2 Ratings
    5% below category average
    Microsoft Dynamics 365 Business Central
    8.7
    22 Ratings
    6% above category average
    Single sign-on capability7.62 Ratings7.418 Ratings
    Role-based user permissions8.12 Ratings10.021 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.3
    3 Ratings
    1% above category average
    Microsoft Dynamics 365 Business Central
    5.2
    23 Ratings
    32% below category average
    Dashboards7.03 Ratings4.919 Ratings
    Standard reports7.92 Ratings5.823 Ratings
    Custom reports6.92 Ratings4.922 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    6.3
    1 Ratings
    20% below category average
    Microsoft Dynamics 365 Business Central
    7.7
    23 Ratings
    0% below category average
    Accounts payable7.01 Ratings7.422 Ratings
    Accounts receivable6.01 Ratings6.921 Ratings
    Journals and Reconciliations6.01 Ratings6.312 Ratings
    Global Financial Support00 Ratings5.310 Ratings
    Primary and Secondary Ledgers00 Ratings5.89 Ratings
    Configurable Accounting00 Ratings5.812 Ratings
    Standardized Processes00 Ratings5.813 Ratings
    Inventory Management
    Comparison of Inventory Management features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.6
    2 Ratings
    4% below category average
    Microsoft Dynamics 365 Business Central
    5.9
    18 Ratings
    29% below category average
    Inventory tracking8.82 Ratings5.818 Ratings
    Automatic reordering6.12 Ratings5.811 Ratings
    Location management8.01 Ratings2.014 Ratings
    Order Management
    Comparison of Order Management features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.6
    2 Ratings
    3% below category average
    Microsoft Dynamics 365 Business Central
    4.7
    21 Ratings
    50% below category average
    Pricing7.01 Ratings2.018 Ratings
    Order entry8.01 Ratings5.818 Ratings
    Cost of goods sold7.92 Ratings2.016 Ratings
    Credit card processing00 Ratings2.012 Ratings
    Order Orchestration00 Ratings6.37 Ratings
    Customization
    Comparison of Customization features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    5.0
    1 Ratings
    41% below category average
    Microsoft Dynamics 365 Business Central
    5.8
    18 Ratings
    27% below category average
    Plug-ins5.01 Ratings5.815 Ratings
    API for custom integration00 Ratings5.817 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.0
    2 Ratings
    7% below category average
    Microsoft Dynamics 365 Business Central
    7.4
    13 Ratings
    2% below category average
    Billing Management6.92 Ratings6.311 Ratings
    Travel & Expense Management7.01 Ratings5.88 Ratings
    Budgetary Control & Encumbrance Accounting7.01 Ratings5.89 Ratings
    Cash and Asset Management00 Ratings6.312 Ratings
    Period Close00 Ratings5.312 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.3
    1 Ratings
    5% above category average
    Microsoft Dynamics 365 Business Central
    6.2
    5 Ratings
    11% below category average
    Project Planning and Scheduling7.01 Ratings2.04 Ratings
    Task Insight for Project Managers8.01 Ratings2.04 Ratings
    Project Mobile Functionality7.01 Ratings2.04 Ratings
    Definable Resource Pools7.01 Ratings2.04 Ratings
    Procurement
    Comparison of Procurement features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.6
    1 Ratings
    9% above category average
    Microsoft Dynamics 365 Business Central
    6.9
    8 Ratings
    1% below category average
    Bids Analyzed and Compared8.01 Ratings2.04 Ratings
    Contract Authoring8.01 Ratings2.04 Ratings
    Contract Repository8.01 Ratings2.04 Ratings
    Requisitions-to-Purchase Orders Integrated7.01 Ratings5.87 Ratings
    Supplier Management7.01 Ratings5.85 Ratings
    Risk Management
    Comparison of Risk Management features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    8.0
    1 Ratings
    20% above category average
    Microsoft Dynamics 365 Business Central
    7.3
    5 Ratings
    11% above category average
    Issue Detection8.01 Ratings5.35 Ratings
    Remediation and Certification8.01 Ratings5.34 Ratings
    Risk Repository00 Ratings5.34 Ratings
    Control Management00 Ratings4.95 Ratings
    Control Efficiency Assessments00 Ratings5.84 Ratings
    Logistics
    Comparison of Logistics features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.2
    2 Ratings
    8% above category average
    Microsoft Dynamics 365 Business Central
    5.4
    4 Ratings
    21% below category average
    Transportation Planning and Optimization7.82 Ratings2.03 Ratings
    Transportation Execution Management7.01 Ratings2.03 Ratings
    Trade and Customs Management7.01 Ratings2.03 Ratings
    Fulfillment Management7.01 Ratings1.04 Ratings
    Warehouse Workforce Management7.01 Ratings2.03 Ratings
    Manufacturing
    Comparison of Manufacturing features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.0
    1 Ratings
    6% below category average
    Microsoft Dynamics 365 Business Central
    4.5
    4 Ratings
    49% below category average
    Production Process Design7.01 Ratings2.03 Ratings
    Production Management7.01 Ratings2.04 Ratings
    Configuration Management7.01 Ratings2.03 Ratings
    Work Execution7.01 Ratings2.03 Ratings
    Manufacturing Costs7.01 Ratings2.04 Ratings
    Supply Chain
    Comparison of Supply Chain features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    7.0
    2 Ratings
    2% below category average
    Microsoft Dynamics 365 Business Central
    3.5
    6 Ratings
    68% below category average
    Forecasting6.62 Ratings1.06 Ratings
    Inventory Planning7.01 Ratings2.06 Ratings
    Performance Monitoring7.42 Ratings2.06 Ratings
    Payroll Management
    Comparison of Payroll Management features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    4.0
    7 Ratings
    57% below category average
    Pay calculation00 Ratings2.07 Ratings
    Benefit plan administration00 Ratings2.05 Ratings
    Direct deposit files00 Ratings2.06 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    13% above category average
    Budgeting and Forecasting00 Ratings10.08 Ratings
    Project Costing00 Ratings10.07 Ratings
    Cost Capture00 Ratings10.08 Ratings
    Capital Project Management00 Ratings8.05 Ratings
    Customer Contract Compliance00 Ratings10.06 Ratings
    Project Revenue Recognition00 Ratings8.04 Ratings
    Grants Management
    Comparison of Grants Management features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    9.7
    3 Ratings
    27% above category average
    Award Lifecycle Management00 Ratings10.03 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Epicor BisTrack and Microsoft Dynamics 365 Business Central
    Feature
    Epicor BisTrack
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.3
    3 Ratings
    2% above category average
    Proposal Management00 Ratings2.02 Ratings
    Product Master Data Management00 Ratings2.02 Ratings
    Best Alternatives
    Epicor BisTrackMicrosoft Dynamics 365 Business Central
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    Medium-sized Companies
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    Enterprises
    Microsoft Dynamics AX (discontinued)
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor BisTrackMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    8.1
    (3 ratings)
    6.3
    (23 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Epicor BisTrackMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    Epicor Software
    Specifically Eipcor comes in handy daily by easily tracking manpower, deliveries, inspections, and other daily tracked items. It is well suited for day to day operations where others can fill in or pick up if somewhere were out of the office. Epicor is less appropriate in providing weekly updates to teams and customers. It is easier to extract the necessary information off of the software to generate your own reports then try to procure one using the software itself.
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • Inventory Management
    • Pricing and Quoting Features
    • Sales and Order Processing
    • Business Analytics
    Incentivized
    Read full review
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Support takes too much time
    • Cannot make certain changes, must contact support
    Incentivized
    Read full review
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Likelihood to Renew
    Epicor Software
    No answers on this topic
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Usability
    Epicor Software
    Epicor BisTrack is essential for those in the lumber and building materials industry, especially if they are in the wholesale/distribution side of things. I provided the rating because I feel that BisTrack has contributed a lot for my company and provided with essential information for decision-making on a day-to-day basis. The score also reflects that while BisTrack is an essential software for my business, there is also room for improvement so that the end users will be able to obtain what they need from the software.
    Incentivized
    Read full review
    Microsoft
    Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    Apologies, our company's IT department contacts support on our behalf. I have never contacted Epicor BisTrack's support myself; only through my company's IT team.
    Incentivized
    Read full review
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    Alternatives Considered
    Epicor Software
    Epicor BisTrack helps keep track of things better and it in fact much easier to use.
    Incentivized
    Read full review
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    Return on Investment
    Epicor Software
    • Epicor allows any team player to step into a project and have everything at their fingertips that is well trained in the software
    • Epicor seamlessly allows cross communication between teams on RFI's, meetings and subcontractors
    Incentivized
    Read full review
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    ScreenShots