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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epic

    Score9.5 out of 10
    N/AEpic offers a suite of medical practice management and EHR software.N/A

    iSalus

    N/AN/AN/AN/A
    Pricing
    EpiciSalus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EpiciSalus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    EpiciSalus
    Considered Both Products
    Epic
    No answer on this topic
    iSALUS Healthcare
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    EpiciSalus
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Epic and iSalus
    Feature
    Epic
    9.0
    6 Ratings
    18% above category average
    iSalus
    -
    Ratings
    Real-time eligibility verification9.05 Ratings00 Ratings
    Claims management9.05 Ratings00 Ratings
    Coding9.06 Ratings00 Ratings
    Patient billing9.06 Ratings00 Ratings
    Financial Reporting9.05 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Epic and iSalus
    Feature
    Epic
    9.7
    6 Ratings
    20% above category average
    iSalus
    -
    Ratings
    Rule-based scheduling10.06 Ratings00 Ratings
    Automated appointment reminders10.05 Ratings00 Ratings
    Automated patient check-in10.04 Ratings00 Ratings
    Multi-location support10.05 Ratings00 Ratings
    Calendar interface8.35 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Epic and iSalus
    Feature
    Epic
    9.9
    6 Ratings
    31% above category average
    iSalus
    -
    Ratings
    Charting / document management10.06 Ratings00 Ratings
    Templates10.06 Ratings00 Ratings
    Patient portal10.06 Ratings00 Ratings
    Mobile/tablet support10.06 Ratings00 Ratings
    Fax integration10.04 Ratings00 Ratings
    Integration with other EMR and PM systems10.06 Ratings00 Ratings
    Workflow automation10.04 Ratings00 Ratings
    Speech recognition10.04 Ratings00 Ratings
    Customization9.06 Ratings00 Ratings
    E-prescribing10.06 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Epic and iSalus
    Feature
    Epic
    10.0
    6 Ratings
    18% above category average
    iSalus
    -
    Ratings
    HIPAA compliance10.06 Ratings00 Ratings
    Role-based permission levels10.06 Ratings00 Ratings
    Data backups and redundancy10.06 Ratings00 Ratings
    Local mode / networking failsafe10.06 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Epic and iSalus
    Feature
    Epic
    9.3
    6 Ratings
    20% above category average
    iSalus
    -
    Ratings
    Task tracking9.06 Ratings00 Ratings
    Specialty-specific workflows9.06 Ratings00 Ratings
    Multi-office / multi-physician capabilities10.06 Ratings00 Ratings
    User Ratings
    EpiciSalus
    Likelihood to Recommend
    10.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    EpiciSalus
    Likelihood to Recommend
    Epic
    Epic is very good on the medical side and continues improving mental health and dental care. Having integrated telehealth via Zoom was a game-changer. During COVID, it was vital to have telehealth options and to ensure it was completely HIPAA Compliant and easy to document inside their health record.
    Incentivized
    Read full review
    iSALUS Healthcare
    No answers on this topic
    Pros
    Epic
    No answers on this topic
    iSALUS Healthcare
    No answers on this topic
    Cons
    Epic
    No answers on this topic
    iSALUS Healthcare
    No answers on this topic
    Likelihood to Renew
    Epic
    It is beyond measure the best EHR on the market.
    Incentivized
    Read full review
    iSALUS Healthcare
    No answers on this topic
    Usability
    Epic
    You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
    Incentivized
    Read full review
    iSALUS Healthcare
    No answers on this topic
    Support Rating
    Epic
    No answers on this topic
    iSALUS Healthcare
    No answers on this topic
    In-Person Training
    Epic
    Well-vetted lesson plans that teach you what you need to know for success.
    Incentivized
    Read full review
    iSALUS Healthcare
    No answers on this topic
    Online Training
    Epic
    While not as effective as in-person training, it is still adequate.
    Incentivized
    Read full review
    iSALUS Healthcare
    No answers on this topic
    Implementation Rating
    Epic
    Epic has a regimented implementation process that ensures a successful go-live.
    Incentivized
    Read full review
    iSALUS Healthcare
    No answers on this topic
    Alternatives Considered
    Epic
    Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
    Read full review
    iSALUS Healthcare
    No answers on this topic
    Return on Investment
    Epic
    • Being able to track and document all of our services in the same place has made an exceptional improvement in continuity of patient care, both internally across departments (medical/dental/mental health) and externally with specialists and other healthcare organizations on a national scale.
    • Continuous improvements in Data reporting and analytics make tracking and implementing quality improvement measures throughout the year easy.
    • Massive improvements to the ELLA training platform, combined with detailed and interactive training materials for all system areas, make onboarding and staff training much easier!
    Incentivized
    Read full review
    iSALUS Healthcare
    No answers on this topic
    ScreenShots