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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MyChart

    Score10 out of 10
    N/AEpic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A

    Updox

    Score9 out of 10
    N/AUpdox is a collaboration platform for out-of-hospital healthcare providers. Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and boasts users among more than 400,000 users and 150 million patients. Updox offers capabilities for patient engagement, provider communications and internal productivity that work together in the platform.N/A
    Pricing
    MyChartUpdox
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MyChartUpdox
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MyChartUpdox
    Considered Both Products
    Epic
    No answer on this topic
    Updox
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    MyChartUpdox
    Likelihood to Recommend
    10.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    MyChartUpdox
    Likelihood to Recommend
    Epic
    Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
    Incentivized
    Read full review
    Updox
    No answers on this topic
    Pros
    Epic
    • Collecting payments for bills
    • Providing patient data for analysis
    • Continuous updates of their UI
    • Integrating different tools like virtual visits, SmartExam
    Incentivized
    Read full review
    Updox
    No answers on this topic
    Cons
    Epic
    • Slow communication form for private messaging, could add a live chat feature option.
    • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
    • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
    Incentivized
    Read full review
    Updox
    No answers on this topic
    Alternatives Considered
    Epic
    More market share, so people are more used to Epic MyChart.
    Incentivized
    Read full review
    Updox
    No answers on this topic
    Return on Investment
    Epic
    • It allows me to better decision about my health
    • It allows me to show my medical records to friends and family that are in the medical field
    • Makes it easy to have one location for all medical records
    Incentivized
    Read full review
    Updox
    No answers on this topic
    ScreenShots