Entuity vs. LiveAction

I think that if your organization is network-oriented (such as telecom or ISP) deploying Entuity should be considered a mandatory step. Big organizations will benefit from the ITSM (ticketing, monitoring and CMDB) integrations.

However, if your goal is to ensure that the server layer is monitored in great level (process and service monitoring, log parsing etc.) then Entuity will not suit your needs.

Incentivized

The product is best suited for performing assessments on your network infrastructure via data and voice over IP flows. Finding bandwidth hogs is also easy to do with the product (Similar to Plixer's Scrutinizer product), and permits point-and-click remediation of Quality of Service (QOS), layer2/3 transit problems, and security issues.

Incentivized

• Exceptional network discovery and mapping.
• Great CMDB integration capabilities.
• Good event management integrations.

Incentivized

• Packet tracing and diagnostics.
• The visual analytics in the dashboard were good.

Incentivized

• Detailed server monitoring.
• Detailed storage monitoring.

Incentivized

• Cost is VERY high for what this product does, but it's worth it if you do not have all of the expertise to prioritize your network properly

Incentivized

Entuity support has always been quick to respond and the majority of the calls I had were resolved on the first call. In addition, the product documentation is easy to read and goes into great detail of how the product works. This is probably a reason why a support call is literally the last call for Entuity (no pun intended).

Incentivized

Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.

Incentivized

The list above shows you some of the products that Entuity replaces.

The good product and excellent support behind it make it a better choice from the admin's and EA's perspective. My customers have praised the short learning curve and the swift and professional support staff. From my own experience I can tell that this product is delivered with one of the finest sets of documentation I have ever seen.

Incentivized

Compared to ExtraHop it lacked the network analytics that compares data from an L2 up. We were able to track down rogue devices. certificates, a DNS attack, etc. that would have been a little hard to do in LiveAction. On the flip side, compared to PRTG, LiveAction has many more features that PRTG is lacking. The reporting, actions and visual analytics alone were better.

Incentivized

• Reconciling multiple tools (netflow, configuration, monitoring and discovery) into one tool simplified the support agreement.
• Root cause analysis (RCA) time has been greatly reduced thanks to having all information in a single interface.
• Security of the network devices has improved thanks to the discovery provided by Entuity.

Incentivized

• Real time insight to network issues whether security related or not.
• Great reporting features for executives.

Incentivized