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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Entrata

    Score7.3 out of 10
    N/AThe Entrata Platform, from the company of the same name headquartered in Lehi, is a property management platform designed for leasing management of multifamily properties and tenants. The Entrata platform features a general ledger and accounting management, invoice management, as well as lead management with in-built marketing suite.N/A

    Tenant Turner

    Score10 out of 10
    N/AN/AN/A
    Pricing
    EntrataTenant Turner
    Editions & Modules
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    Offerings
    Pricing Offerings
    EntrataTenant Turner
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
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    EntrataTenant Turner
    Small Businesses
    Condo Control
    Score9 out of 10
    Condo Control
    Score9 out of 10
    Medium-sized Companies
    Condo Control
    Score9 out of 10
    Condo Control
    Score9 out of 10
    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    EntrataTenant Turner
    Likelihood to Recommend
    8.7
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EntrataTenant Turner
    Likelihood to Recommend
    Entrata
    Entrata isn't perfect, but it is heads and shoulders above its competitors. They consistently respond to customer needs and continually add to their suite of services. The platform is attractive and was built for Google Chrome from the get-go, unlike some competitors that were stuck on Internet Explorer for years and years. That might not mean much to some, but I think it exemplifies that Entrata puts user experience first. It has a robust array of functions and I'm happy to use it. For email marketing, Entrata is great. If you market by text message, Entrata is probably not your best bet. Customers are opted out of texts by default, so we've had to explore other avenues for mass text communications.
    Incentivized
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    Tenant Turner
    Tenant Turner is suited for managing rental properties because tenants can easily schedule viewings online. It is easier to monitor vacant rental properties', and check activation status, lead count, and viewings count. It gives rental, lead and viewing activity reports.
    Incentivized
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    Pros
    Entrata
    • Integration of lead-generation database with a website.
    • Ease of communication with apartment residents via email marketing, text, and web messaging.
    • Streamlined invoice and purchase management.
    • Standard website CMS functionality.
    • Unlimited file and asset storage in the cloud.
    Incentivized
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    Tenant Turner
    • schedule showings
    • provide access to future tenants to view the property
    • easily monitoring of access for property management companies
    Incentivized
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    Cons
    Entrata
    • Sometimes, some of our customers won't require a follow-up but there isn't an option to opt them out of follow-ups but the leads will still appear.
    • Access. Some of the things that should be accessible to all team members aren't (creating templates, saving signatures, or seeing credit screening details) and putting in a ticket or asking for permission can be time-consuming.
    Incentivized
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    Tenant Turner
    • we receive reports that prospect tenants do not receive the codes
    • code do not work at times
    Incentivized
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    Support Rating
    Entrata
    I've used Entrata with three companies, all of whom have had an in-house liaison to the company. Consequently, I haven't had to work directly with Entrata support on very many occasions. However, I have personally seen feature requests added to the platform in a timely manner. That kind of service is rare in this industry.
    Incentivized
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    Tenant Turner
    No answers on this topic
    Alternatives Considered
    Entrata
    Entrata is completely cloud-based and provides much more integrated functionality, but fewer custom features. Also, Entrata's UI could be greatly improved. Overall, Entrata's API is more open and allows for more third-party integrations and ILS connectivity over time than its competitors. Combining the marketing portal (website, email marketing, SMS) with leasing management (renter invoices, rent collection, late fees, move in/move out checklists) provides for a unique, bundled service platform.
    Incentivized
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    Tenant Turner
    This tool is very easy to use, very convenient and most importantly a toll that helps organize rental properties
    Incentivized
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    Return on Investment
    Entrata
    • Entrata has helped keep our budgeting in order and has made it simple to generate financial reports.
    Incentivized
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    Tenant Turner
    • easily monitoring of rental properties
    • once a property is rented, it's easy to deactivate the viewing access online so people are no longer allowed to view a certain property unlike if it is done manually
    Incentivized
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