Ensemble Video vs. Mux Video

One of the main reasons we were drawn to Ensemble Video was it's emphasis for supporting multimedia in higher learning environments. Unlimited user accounts, security features and the ease of use has made Ensemble Video an effective solution. Prior to Ensemble Video we tested free sites like YouTube and Vimeo. However they didn't have the privacy settings we needed, especially for our user contributed content, and things were not in a centralized location. This made it more difficult to support and troubleshoot with our students.

Mux is well suited for nearly every customer when it comes to out of the box video delivery and management. The APIs are well documented, maintained, and patched in the event they are prone to issues. The only minor drawback with Mux is the delay in response time if you have an immediate issue on hand

Incentivized

• Ensemble is a really excellent video content management solution for organisations that want to deploy onsite, enjoy a perpetual license and all the features found in competitive products costing many times more.
• Ensemble does not try to be a monolithic application. Instead it leverages Sorenson Squeeze transcoder for ingest and Wowza's streaming media engine for playout. So it's pretty lightweight and is focused on content management tasks.

• Content Delivery
• Analytics and Reporting
• Scalability and Reliability
• Customer Support

Incentivized

• There is one issue where sometimes the 'Add' button to add new media disappears, typically once per week. The workaround is to restart the physical server. While restarting the server each week can be a good thing, it would be nice not to have to keep a reminder on my calendar.

• Enhanced Training and Tutorials
• Wider Suite of HLS Low Latency Options
• Embedded Tooltips/Informational Icons

Incentivized

The team at Ensemble Video is dedicated to supporting us and they offer prompt and reliable services.

Our campus has been using Ensemble Video since 2008. At the time we were unaware of Panopto or Kaltura, or other services. That said, I'm glad we picked Ensemble Video. Their team has been very supportive of us every step of the way. I'm not saying the other services would not be effective for our campus, but from what I've seen of those other services Ensemble best suits our needs and workflows.

• ROI is sometimes tricky because systems, once implemented, are never welcomed by end users and thus, the ROI originally foreseen was more idealistic than real. Ensemble Video is almost universally well received by end users and thus, there is a real ROI that mostly relates to institutional effectiveness.

• Perfect Point Solution that Filled a Product Gap
• Positive Scalability and Reliability
• Improved Tracking and Metrics

Incentivized