Clarivate Analytics headquartered in Philadelphia offers EndNote, a reference library and management software. Endnote helps users save time, stay organized, collaborate with colleagues, and get published.
There are lot of bibliographic compilation softwares in the market but no other product have these extensive tools and options to facilitate the easy of use and effective work done on EndNote. Price wise bit high end but work wise highly effective. Transferring the libraries and accessing on multiple devices also a added advantage in EndNote. The newly enabled synchronisation option was very useful.
Support seems to be good both on the technical side of the software the actual usage of the software. We have encountered minor as well as some major issues especially during upgrades but were able to work through them very quickly with the help of the support team and this allowed us to stay on track when there have been time crunches.
Although Mendeley has comparable functionality, the two applications are not compatible, and it is harder to import non-formatted citations into Mendeley. However, Mendeley does offer superior analytics compared to EndNote. I continue to use EndNote due to a history of successful use of EndNote and the widespread use of the app by my peers.