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Encompass from ICE Mortgage Technology vs. Trakker

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Encompass from ICE Mortgage Technology

    Score6.7 out of 10
    N/AEncompass from ICE Mortgage Technolgoy (formerly Ellie Mae) is an all-in-one mortgage management solution for lenders.N/A

    Trakker

    N/AN/AN/A

    $3,995

    one-time fee

    Pricing
    Encompass from ICE Mortgage TechnologyTrakker
    Editions & Modules
    No answers on this topic
    Basic
    $3,995
    one-time fee
    Offerings
    Pricing Offerings
    Encompass from ICE Mortgage TechnologyTrakker
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Encompass from ICE Mortgage TechnologyTrakker
    Likelihood to Recommend
    6.7
    (69 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.5
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Encompass from ICE Mortgage TechnologyTrakker
    Likelihood to Recommend
    ICE Mortgage Technology
    The system is great for loan origination and downline processing. The thing about Encompass is that it's only as good as its user so I can see where new loan originators or folks who are new to the system can have a huge disadvantage over somebody who is experienced with it. Of course, if you have experience with it it's the perfect tool. Compliance is also a big factor that Encompass does take advantage of. It communicates with various 3rd parties like Blend, appraisal management systems, Loanbeam, etc to help gather data where needed and keep files in compliance as needed. I don't know of any other case use for Encompass outside of loan origination.
    Incentivized
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    Multi-Financial Services
    No answers on this topic
    Pros
    ICE Mortgage Technology
    • The Web Center allows us to compete in our market and also allows us to continue to originate loans in markets where we don't have a physical originator.
    • The software is easy to use so it allows us to train staff very quickly so they can start producing mortgages.
    • I appreciate receiving information on upcoming updates well before they take place so that I can review the updates and inform the staff of changes they need to be aware of.
    Read full review
    Multi-Financial Services
    No answers on this topic
    Cons
    ICE Mortgage Technology
    • Encompass is a powerful tool that is flexible and can be set up to meet your business needs. However, a guide of best practices in designing a workflow process would be a huge resource.
    • A feature that would be helpful is the ability to easily create pop up boxes that could allow users to identify errors in data being entered in to fields and direct them to a solution to easily correct the error.
    Incentivized
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    Multi-Financial Services
    No answers on this topic
    Likelihood to Renew
    ICE Mortgage Technology
    Invested and believe the system will be able to meet our needs for years to come, plus we have confidence in the company, Ellie Mae.
    Read full review
    Multi-Financial Services
    No answers on this topic
    Usability
    ICE Mortgage Technology
    some minor improvements would make a huge difference to me
    Read full review
    Multi-Financial Services
    No answers on this topic
    Support Rating
    ICE Mortgage Technology
    No better support around
    Incentivized
    Read full review
    Multi-Financial Services
    No answers on this topic
    Implementation Rating
    ICE Mortgage Technology
    Should have sent someone to become an admin prior to implementation.
    Incentivized
    Read full review
    Multi-Financial Services
    No answers on this topic
    Alternatives Considered
    ICE Mortgage Technology
    I am a long time user of Calyx software. I have loved using Calyx for most of my career. Early on, I did experience Encompass once and I felt it was too "management centric" at the time. After coming back to it now, I realize that my original feelings were more about distrust of my own management than the software itself.
    Incentivized
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    Multi-Financial Services
    No answers on this topic
    Return on Investment
    ICE Mortgage Technology
    • Ellie Mae prepared itself well for TRID. We have been able to manage all of the changes using the configurable workflow to help all users understand the nuances of TRID.
    • We have gone paperless saving us time in transporting files between users and allowing us to reduce time to close.
    • Electronic signature of documents has allowed us to reach more borrowers.
    Incentivized
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    Multi-Financial Services
    No answers on this topic
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