Encompass from ICE Mortgage Technology vs. Mortgage Builder Software

Encompass is a very robust tool that would work great for companies that have strong organizational process with defined user roles in place. I would recommend anyone considering implementing it to carefully map out every step from lead generation to loan delivery. It’s important to involve compliance and audit as well as origination and post closing with every decision for best execution.

Incentivized

Mortgage Builder offers a solid and stable group of products that will allow you to manage your customer pipeline end-to-end, with good support, at a lower price compared to the big boys in this arena. That said, you will have a less polished offering but they are moving in the right direction of updating many of their components.

Incentivized

• Easily self managed. A single user can administer the software.
• Mavent Compliance engine provides integrated assurance that files remain in compliance.
• Ability to customize workflows based on channel.
• Ability to customize input forms to match your business needs. You can completely customize your users experience with input forms.

• End-to-end loan origination process
• Web-based tools for originators
• Back-end data access for customized reporting

Incentivized

• For companies without a dedicated developer having a "dumbed down" version to play around in would be great.
• Being able to customize the workflow a little more to meet our unique workflow.
• The ability to control what information flows to some documents would be nice.

• Their web-based customer portal and customization is somewhat dated
• Their support is solid but seems to be over-burdened and slow at times
• Pricing components seem to be a work in progress

Incentivized

Invested and believe the system will be able to meet our needs for years to come, plus we have confidence in the company, Ellie Mae.

some minor improvements would make a huge difference to me

No better support around

Incentivized

Should have sent someone to become an admin prior to implementation.

Incentivized

Is Calyx Point even a thing anymore? I recall using Calyx Point years ago but don't remember it being able to do half of what Encompass is capable of doing. Encompass alone being able to communicate to 3rd party systems is a major time saver something Point was never able to do.

Incentivized

• One of the items that were difficult initially is that we pay for the software and have to pay an additional monthly fee for each closing package. For a small lender that is a huge expense.
• The online application is a great asset to us and is going to help us to be competitive in our market.

• It has been less expensive than some of the other more well known applications
• They offer a relatively quick turnaround on any customer or user issues that may arise with their support team so that the the process is not significantly delayed
• It allows for a wide variety of loan programs and scenarios to complete loans

Incentivized