Emptoris vs. Ironclad

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emptoris
Score 5.5 out of 10
N/A
N/A
$59
Per User Per Month
Ironclad
Score 8.1 out of 10
N/A
Ironclad, from the company of the same name in San Francisco, is designed to streamline every part of the contract process—so users can focus on legal work, not paperwork.N/A
Pricing
EmptorisIronclad
Editions & Modules
Emptoris
$59.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
EmptorisIronclad
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EmptorisIronclad
Features
EmptorisIronclad
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Emptoris
8.3
Ratings
4% above category average
Ironclad
5.3
Ratings
40% below category average
Contract creation9.00 Ratings9.00 Ratings
Contract templates7.80 Ratings10.00 Ratings
Clause library/saved fields8.30 Ratings1.00 Ratings
Guided logic8.00 Ratings1.00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Emptoris
7.9
Ratings
5% below category average
Ironclad
10.0
Ratings
19% above category average
Contract sharing8.00 Ratings10.00 Ratings
Contract editing8.70 Ratings10.00 Ratings
Collaborating on contracts7.50 Ratings10.00 Ratings
MS Word plug-in7.50 Ratings10.00 Ratings
Approval process8.20 Ratings10.00 Ratings
Interdepartmental workflows7.80 Ratings10.00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Emptoris
7.8
Ratings
6% below category average
Ironclad
4.6
Ratings
57% below category average
Contract database7.70 Ratings6.00 Ratings
Contract search7.50 Ratings7.00 Ratings
Contract milestone reminders & alerts8.50 Ratings1.00 Ratings
Custom contract reports7.40 Ratings5.00 Ratings
Tracking contract status8.40 Ratings5.00 Ratings
Compliance check7.90 Ratings1.00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Emptoris
-
Ratings
Ironclad
7.3
Ratings
6% below category average
Contract Storage00 Ratings10.00 Ratings
Advanced Search and Filtering00 Ratings7.00 Ratings
Customizable Contract Templates00 Ratings8.00 Ratings
Workflow Acceleration00 Ratings10.00 Ratings
E-Signatures00 Ratings10.00 Ratings
Reminders and Alerts00 Ratings4.00 Ratings
Analytics and Reporting00 Ratings4.00 Ratings
Integration with other Systems00 Ratings5.00 Ratings
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User Ratings
EmptorisIronclad
Likelihood to Recommend
8.1
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
8.0
(0 ratings)
Support Rating
8.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
EmptorisIronclad
Likelihood to Recommend
Any company who needs more monitoring and has frequent contract language changes due to negotiations with parties can utilize the Emptoris Contracts software to a greater extent. Key Business Questions that are answered on Emptoris:
  • More clause language.
  • Multiple language support
  • Maintenance of the contracts during the life cycle.
  • Bringing Legacy contracts into new system and its maintenance.
  • Monitoring the contract and important remainders based on contract.
  • Complex contract approval process due to the business complexity.
  • User roles and responsibilities - Privileges.
  • Version comparison difficulties.
Many more.. There are good amount of features on Emptoris that can be used, which improves the business process cycle times.
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I think it worked realllly well at my previous company where we used it for a very simple form that just required one simple signature from both sides- this was a form used to record custom pricing/discounts for a product that typically was not discounted. In my current role, there are many more required fields on the form/contract, and can be multiple levels of approvals on one side, and then possibly multiple levels of approvals/signatures on the other side. I've never used another solution in the exact same way (like DocuSign) to be able to compare experiences, but on Ironclad, understanding where I am in the completion process can be confusing. Within the app, I wish it was more of just a checklist or schedule of what needs to happen, but it's not written out that clearly. Lastly, there is something wrong with our notifications (I'm not sure if this is specific to my company's settings)- I frequently get 'contract completed' or 'contract signed' email notifications even if that hasn't occurred. They seem to correlate with updating the form or refreshing the sync from SFDC.
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Pros
  • It consolidates the budget after invoicing in a summary.
  • All your receipts and invoices are managed on one platform.
  • It is also a single platform to see all your P50's, P2P and order in one place (statement of work)
  • It a good tool for managing projects.
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  • Ironclad is extremely easy to use, without providing much specific direction to new users.
  • It's wonderful to be able to capture the progress of contracts and requests as well as the notes regarding the status.
  • It's easy to tag another colleague into a workflow for their input and approvals as necessary.
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Cons
  • The only thing I would like to see is that is can hold mutiple attachments under the language tab.
  • I would like to see a function that allows all credentialing materials to be attached to Emptoris and sent to the next step as one complete package.
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  • Interface is suboptimal
  • It has to be easier to set up new documents and fields. I had to hire a consultant to do the work because it's simply not easy or intuitive
  • AI capability is suboptimal. Often, suggested text has nothing to do with the topic being indexed
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Likelihood to Renew
There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
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No answers on this topic
Usability
Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
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I think it does all the things I need, and it can be simple to use, but it can also be confusing and not intuitive the more functionality you take advantage of. I am especially frustrated by false "form completed" notifications that I receive not only when forms have actually been completed, but also when they've been refreshed from SFDC or otherwise updated.
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Support Rating
The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
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I haven't used the support services for IronClad, but I understand from our legal team, the support is very good, they have replied and provide solutions quickly and effectively. I have used the documentation and support pages which are very complete and which have been updated given the user interface updates.
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Alternatives Considered
We eventually selected Apttus because of its close ties to Salesforce and quick implementation process. We were able to get the application installed and live in just a few weeks. For our purposes, it was a much better fit for us to generate and store contracts for our company without having to force a link to procurement.
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IronClad is a comprehensive platform that allows legal teams, cross functional teams and approvers to keep track of the suggestions and changes made to legal agreements. It keeps everything in a single place, however it lacks the simplicity and practicality of DocuSign throughout the signing process, so we usually have to use both platforms to complete a legal workforce
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Return on Investment
  • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
  • We always felt we could do "two times the work, with half the people and deliver double the savings".
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  • Increased employee efficiency.
  • Easily supervised contract application status.
  • Easily managed active/inactive contracts.
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ScreenShots