TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emplifi

    Score7.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Emplifi offers a platform that enables brands to manage social marketing, commerce, and care. At the core of this platform is Emplifi Fuel — the outcome and enablement layer that connects all modules across marketing, commerce, and care. Fuel empowers brands to optimize the customer journey, unifying data, automation, and AI-driven insights to ensure every interaction drives meaningful business outcomes. The platform's core capabilities include:…N/A

    ScheduGram

    Score8.6 out of 10
    N/AScheduGram is a social media management solution built as a tool to manage Instagram. It includes features such as web uploading, post scheduling, and multiple account support.

    $21

    per month

    Pricing
    EmplifiScheduGram
    Editions & Modules
    No answers on this topic
    Fundamentals
    $21
    per month billed yearly as $250
    Essentials
    $63
    per month billed yearly as $750
    Professional
    $113
    per month billed yearly as $1350
    Custom
    Contact Sales
    Offerings
    Pricing Offerings
    EmplifiScheduGram
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    EmplifiScheduGram
    Listening/monitoring
    Comparison of Listening/monitoring features of Emplifi and ScheduGram
    Feature
    Emplifi
    7.8
    4 Ratings
    1% above category average
    ScheduGram
    8.5
    1 Ratings
    10% above category average
    Boolean keyword searches8.52 Ratings9.01 Ratings
    Filtering out noise/spam7.13 Ratings9.01 Ratings
    Sentiment analysis8.02 Ratings8.01 Ratings
    Broad channel coverage7.54 Ratings8.01 Ratings
    Publishing
    Comparison of Publishing features of Emplifi and ScheduGram
    Feature
    Emplifi
    7.4
    5 Ratings
    8% below category average
    ScheduGram
    8.7
    4 Ratings
    8% above category average
    Content planning and scheduling7.85 Ratings9.54 Ratings
    Audience targeting7.04 Ratings8.52 Ratings
    Content optimization6.85 Ratings8.52 Ratings
    Workflow management8.24 Ratings8.53 Ratings
    Engagement
    Comparison of Engagement features of Emplifi and ScheduGram
    Feature
    Emplifi
    6.3
    4 Ratings
    23% below category average
    ScheduGram
    8.8
    3 Ratings
    10% above category average
    Automated routing and prioritization6.64 Ratings8.02 Ratings
    Customer interaction histories6.43 Ratings9.02 Ratings
    Bulk actions5.83 Ratings9.53 Ratings
    Marketing
    Comparison of Marketing features of Emplifi and ScheduGram
    Feature
    Emplifi
    7.8
    3 Ratings
    1% above category average
    ScheduGram
    8.4
    3 Ratings
    8% above category average
    Lead generation8.01 Ratings7.52 Ratings
    Content marketing7.33 Ratings8.53 Ratings
    Paid media management8.02 Ratings8.52 Ratings
    Campaigns and promotions8.01 Ratings9.02 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Emplifi and ScheduGram
    Feature
    Emplifi
    7.2
    5 Ratings
    16% below category average
    ScheduGram
    9.0
    4 Ratings
    7% above category average
    Twitter6.75 Ratings9.01 Ratings
    Facebook8.05 Ratings9.53 Ratings
    LinkedIn5.95 Ratings9.01 Ratings
    Google+8.01 Ratings8.01 Ratings
    Instagram7.05 Ratings9.54 Ratings
    Pinterest7.03 Ratings9.01 Ratings
    YouTube8.02 Ratings9.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Emplifi and ScheduGram
    Feature
    Emplifi
    7.6
    5 Ratings
    4% below category average
    ScheduGram
    8.2
    2 Ratings
    4% above category average
    Campaign success analytics8.34 Ratings9.52 Ratings
    Real-time tracking7.25 Ratings8.52 Ratings
    Competitor analysis7.44 Ratings6.52 Ratings
    Account management
    Comparison of Account management features of Emplifi and ScheduGram
    Feature
    Emplifi
    7.3
    5 Ratings
    9% below category average
    ScheduGram
    9.0
    4 Ratings
    12% above category average
    Role-based user permissions & privileges8.25 Ratings9.04 Ratings
    Mobile access6.42 Ratings9.03 Ratings
    Best Alternatives
    EmplifiScheduGram
    Small Businesses
    Sendible
    Score7.6 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Vista Social
    Score9.5 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EmplifiScheduGram
    Likelihood to Recommend
    8.8
    (74 ratings)
    8.5
    (4 ratings)
    Likelihood to Renew
    9.1
    (6 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.0
    (42 ratings)
    9.5
    (2 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    EmplifiScheduGram
    Likelihood to Recommend
    Emplifi Inc
    - Very well suited to grabbing top-level and more in-depth social performance data, across campaigns and BAU activity. - Not as well suited for moments where you need benchmarking or context of your performance compared with a previous time frame. This can be a bit clunky to go back and forth with as it requires multiple dashboards or consistent manual time-frame changes.
    Incentivized
    Read full review
    Dialogue Consulting
    When we have to maintain a consistent social media presence where posts are up on time, even if the day's community manager is unavailable, ScheduGram has made it efficient with the plans that we can create and schedule ahead. Our posts are also made available on Twitter, and we have to use other apps, or if you are not into posting across multiple platforms this is not for you.
    Incentivized
    Read full review
    Pros
    Emplifi Inc
    • Helps us prioritize requests based on urgency and tone
    • Helps us divide work between several teams
    • Helps us keep an eye on how our posts are being recieved and are performing
    • Helps us stay in contact with customers, and helps us understand particular customers needs
    • Helps us separate the chaff from the wheat
    Read full review
    Dialogue Consulting
    • Saves us time with bulk posting.
    • Allows us to schedule Instagram stories.
    • User interface is user friendly.
    Incentivized
    Read full review
    Cons
    Emplifi Inc
    • Would love more robust search parameters for labels. ex. search for tickets labeled 'Availability' AND 'United States' but excluding any that are only one of those labels
    • Ability to break conversations into multiple tickets; so labels can be more accurate if the same person reaches out again after 3 months with a totally different question
    • The social account quick view doesn't always load the follower count for people reaching out to us. it makes it slower to manager messages from high level creators
    Read full review
    Dialogue Consulting
    • I'd love to see more metrics available.
    Incentivized
    Read full review
    Likelihood to Renew
    Emplifi Inc
    the balance between quality and price si perfectperfect for agency that have many client to manage, because it helps us to save time (we don't have to plan content from every single account, only one click to look at different community and moderate...)it also help the team works: senior can review content direcly from emplifi; labeling DM/comments as done help us to track where a collegue stop and we have to startIt makes the content approval from clients very easy
    Incentivized
    Read full review
    Dialogue Consulting
    No answers on this topic
    Usability
    Emplifi Inc
    Since the main use of the Live Advisor is on the website that doesn't have e-commerce capabilities, it has been challenging to attach an specific metric to Emplifi's solutions and their usability in our websites. The Live Advisor is helping us to deliver our unique sale proposition in digital channels, which is great, but it is difficult to assign a higher mark in usability due to the limitation just explained.
    Incentivized
    Read full review
    Dialogue Consulting
    Social Media Tracking: Data scraping via social listening tools, codes, trackers, and manual methods.
    Data Pre-processing: Data screening, filtering, classification, and categorization as per analysis objectives.
    Analysis: Enrichment, calculation, and derivation of metrics' to benchmark and rank influencers.
    Data Visualization: Monthly, quarterly and annual reports with key observations, trends, and insights presented via Power BI dashboards.
    Incentivized
    Read full review
    Support Rating
    Emplifi Inc
    We have a dedicated Customer Success manager, and that is very helpful. Anytime we have questions or need support, they are always there to answer. If thety do not know the solution, they always go around the bend to find one and provide it to us. They are always very kind.
    Incentivized
    Read full review
    Dialogue Consulting
    We are always on the lookout for applications that make it easier to use social media and ensure a consistent presence. ScheduGram definitely fulfills that need for us, as it allows for content planning, overview, and most importantly scheduling it. Changing content plans is also very convenient across Instagram and Facebook. It serves our purpose for these two apps very well.
    Incentivized
    Read full review
    Online Training
    Emplifi Inc
    The online training was fine but, in the end, the best way to learn any product is by actually using it.
    Read full review
    Dialogue Consulting
    No answers on this topic
    Implementation Rating
    Emplifi Inc
    The platform is so easy to understand that no "expensive consulting firm" is necessary to implement it!
    Read full review
    Dialogue Consulting
    No answers on this topic
    Alternatives Considered
    Emplifi Inc
    We have used Sprinklr to source UGC content as well, but found the platform to be much more time intensive when searching for the desired images. Additionally, Emplifi's UGC tool has incremental tools the other platforms do not provide, including the ability to share images on digital screens within the property and put carousels on our websites.
    Incentivized
    Read full review
    Dialogue Consulting
    We chose ScheduGram over PreviewApp because it has a much better user interface and much more robust features for similar pricing.
    Incentivized
    Read full review
    Return on Investment
    Emplifi Inc
    • reporting - this has massively reduced the time spent on creating reports for social media activities
    • paid ads - has provided detailed analysis of how our ads are performing
    • community - reduced the time taken to respond to social messages, resulting in more leads
    Incentivized
    Read full review
    Dialogue Consulting
    • Without ScheduGram, we would not have been able to continue using Instagram, a key platform for our demographic.
    Incentivized
    Read full review
    ScreenShots

    Emplifi Screenshots

    Screenshot of Emplifi Fuel Command CenterScreenshot of Emplifi Fuel ObjectivesScreenshot of Emplifi Unified AnalyticsScreenshot of social listening with AI-Powered Spike Alerts.Screenshot of the integrated social care interface.