TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    emPerform

    Score6 out of 10
    N/ACRG emPerform is an all-in-one employee performance management software suite. The solution is designed to automate & streamline performance reviews and align company and employees goals.N/A

    Trakstar Perform

    Score6.7 out of 10
    N/ATrakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option. Trakstar's implementation is customized, and Trakstar offers a free trial, price quote, or a live demo from a real person.

    $4,370

    per year

    Pricing
    emPerformTrakstar Perform
    Editions & Modules
    No answers on this topic
    Trakstar
    $4370.00
    per year
    Offerings
    Pricing Offerings
    emPerformTrakstar Perform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    emPerformTrakstar Perform
    Considered Both Products
    emPerform
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    emPerformTrakstar Perform
    Small Businesses
    15Five
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Reflektive
    Score9.5 out of 10
    PerformYard
    Score5.5 out of 10
    Enterprises
    Reflektive
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    emPerformTrakstar Perform
    Likelihood to Recommend
    5.0
    (1 ratings)
    6.0
    (8 ratings)
    Likelihood to Renew
    5.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (3 ratings)
    User Testimonials
    emPerformTrakstar Perform
    Likelihood to Recommend
    emPerform
    How easily the system interfaces with the HRIS system is essential for setup. Unfortunately, the emPerform system doesn't seem to perform as well as we would like. Review setup is cumbersome and time consuming. We like the customized workflow, but would like more abilities to assign reviewers.
    Read full review
    Mitratech
    This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well. I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
    Incentivized
    Read full review
    Pros
    emPerform
    • Ability to customize workflow.
    • Ability for Human Resources to aid managers by making recommendations/edits to comments before employees receive their evaluation.
    • Customized security profiles to ensure each stage of the process is administered according to a specific business model.
    Read full review
    Mitratech
    • Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
    • Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
    • Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
    Incentivized
    Read full review
    Cons
    emPerform
    • Layout modifications when employees and managers are in "review" mode. The system would benefit greatly from having everything accessible with only a single click. The current layout requires the reviewer to visit different areas before even reaching the rating area.
    • Cloud-based performance management! With the popularity of remote and telework positions, it would be fantastic to offer employees and managers the ability to log in from anywhere and still access the performance management system.
    • Ease of use and integration with HRIS systems.
    Read full review
    Mitratech
    • The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
    • The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
    • Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
    Read full review
    Likelihood to Renew
    emPerform
    We feel very strongly about moving to a platform that's easier to manage and provides our employees/managers with a faster tool. We like the convenience of cloud-based software.
    Read full review
    Mitratech
    Very simple to use, great support.
    Read full review
    Support Rating
    emPerform
    No answers on this topic
    Mitratech
    Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
    Incentivized
    Read full review
    Alternatives Considered
    emPerform
    Read full review
    Mitratech
    I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
    Incentivized
    Read full review
    Return on Investment
    emPerform
    • Reduction in administrative time by having all of the performance evaluations available through an electronic portal.
    • Ability to have quick reporting on the status of evaluations and metrics on suggested training and development plans.
    Read full review
    Mitratech
    • We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
    Incentivized
    Read full review
    ScreenShots

    emPerform Screenshots

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