eMite vs. IBM InfoSphere Information Server

eMite is well suited for small to mid scale companies. Their goal has been to aggregate data from every source and provide personalized views for both business and IT, with a presentation layer that is truly end user oriented, since the beginning. With my experience, I strongly believe that it is not very well suited for large companies.

Incentivized

You can use infosphere: -If you have multiple targets and source systems and they are different than each other. -If your infostructure is so big and unplaned well so you can't find what you want to see. -If your databases not so strong to process your data

Incentivized

• Achieving granular level analytics be it for a Queue, Agent or Omnichannel Interactions.
• Data Visualization with simple and efficient reports.
• Robust real-time reporting.

Incentivized

• It is very strong to make transformations/data derivations
• It is very easy to connect to various external data sources. It has an interface (stages) for each connection that simplifies the task
• It is a stable platform. And that parallelism helps make it fast for loading, if the process is well designed

• With so much data in one dashboard, sometimes it can be overwhelming to miss out on what you were look at in first place.
• Wish this solution had some alerting system. For example, a beep sent out from eMite when a call hits the queue.
• Interactive Data Visualization needs to be implemented.

Incentivized

• Lack of a strong web development environment.
• Metadata propagation in Jobs is somewhat complex.
• The possibility to develop jobs in Parallel and/or Server Engines is confusing.

• Scale of implementation
• IBM techsupport

Incentivized

1. Creates the best user experience across different medias. 2. Pushes the contact center reporting to a new level. 3. eMite comes with regular KPIs out of the box, but it also allows users to fully configure their KPIs based on their specific data and requirements. 4. Browser based solution that can provide actionable insights for making complex business decisions.

Incentivized

Support for eMite so has far has been excellent. Most of the tickets are resolved the same day. I have always seen their SLAs staying intact even for a complex situations let alone bugs that are raised to development teams. So, I never had any bad day with eMite support. They were always on dot.

Incentivized

eMite cuts down all the manual part[s] of getting the data and organizing [it]. This happens in the abstract layer that keeps the user in the no worry one. eMite becomes part of the solution itself rather an external application that receives data from the solution. KPI and some other complex calculations are taken care of by this wonderful analytics tool.

Incentivized

I particularly believe that Information Server, especially DataStage, is superior in many aspects to the Oracle Data Integrator tool. Several market analysts such as Gartner and / or Forrester better position DataStage on the Oracle solution.

• Reaching out to the granular data.
• Easy to make business decisions.
• Increases productivity.

Incentivized

• Information Server can positively impact the costs of companies by increasing the productivity of development and therefore reduce their time and costs. It is estimated that DataStage can increase a developer's productivity by 40% on average.
• Better data governance
• Improve data quality and reduce bad data impacts

Incentivized