TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EMCO Remote Shutdown

    N/AN/AEMCO Remote Shutdown is a network management application, from Icelandic company EMCO Software.N/A

    N-able N-central

    Score8.9 out of 10
    N/AMSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and workstations—and troubleshoot. 2. Stay on top of threats with features like MFA, antivirus, integrated endpoint detection and response, data backup, disk encryption, email protection,…N/A
    Pricing
    EMCO Remote ShutdownN-able N-central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EMCO Remote ShutdownN-able N-central
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    EMCO Remote ShutdownN-able N-central
    Considered Both Products
    EMCO Software
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    73%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    79%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    60%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    77%
    Implementation went as expected
    10 Answers
    Features
    EMCO Remote ShutdownN-able N-central
    Monitoring Tasks
    Comparison of Monitoring Tasks features of EMCO Remote Shutdown and N-able N-central
    Feature
    EMCO Remote Shutdown
    -
    Ratings
    N-able N-central
    7.4
    6 Ratings
    0% below category average
    Remote monitoring00 Ratings9.76 Ratings
    Network device monitoring00 Ratings8.36 Ratings
    Management Tasks
    Comparison of Management Tasks features of EMCO Remote Shutdown and N-able N-central
    Feature
    EMCO Remote Shutdown
    -
    Ratings
    N-able N-central
    9.0
    7 Ratings
    19% above category average
    Patch Management00 Ratings9.07 Ratings
    User Ratings
    EMCO Remote ShutdownN-able N-central
    Likelihood to Recommend
    -
    (0 ratings)
    8.7
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (2 ratings)
    User Testimonials
    EMCO Remote ShutdownN-able N-central
    Likelihood to Recommend
    EMCO Software
    No answers on this topic
    N-able
    N-Able is perfect for an MSP environment. It gives all the standard functionality an IT professional needs out of the box and can be configured to show almost anything required. For example, we have configured a dashboard to show when our backups need attention for each customer. This is achieved by running a small script on repeat via N-Central everyday/evening, and the result gives us information on the dashboard to help us identify exactly what is working and what needs looking into.
    Incentivized
    Read full review
    Pros
    EMCO Software
    No answers on this topic
    N-able
    • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
    • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
    • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
    Read full review
    Cons
    EMCO Software
    No answers on this topic
    N-able
    No answers on this topic
    Likelihood to Renew
    EMCO Software
    No answers on this topic
    N-able
    No answers on this topic
    Usability
    EMCO Software
    No answers on this topic
    N-able
    No answers on this topic
    Support Rating
    EMCO Software
    No answers on this topic
    N-able
    Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
    Incentivized
    Read full review
    Implementation Rating
    EMCO Software
    No answers on this topic
    N-able
    Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
    Incentivized
    Read full review
    Alternatives Considered
    EMCO Software
    No answers on this topic
    N-able
    No answers on this topic
    Return on Investment
    EMCO Software
    No answers on this topic
    N-able
    • We have lost hundreds of hours on the phone/emailing support with no resolution for any of our issues
    • We had to move all of our services away which was very painful
    • Staff satisfaction was low having to deal with this company
    Read full review
    ScreenShots

    N-able N-central Screenshots

    Screenshot of N-able N-central DashboardScreenshot of Remote desktop access with Take Control