Emburse Certify

Emburse Certify

101 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Emburse Certify	Score6.3 out of 10	N/A	Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.	N/A

Pricing

Emburse Certify

No answers on this topic

Pricing Offerings
Emburse Certify
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

$8 Expense report

Certify AP has volume based pricing based on processed invoices

Community Pulse
Key User Insights
	Emburse Certify
Considered Both Products	Emburse Verified User Chose Emburse Certify All expenses were done on Excel worksheets before we got Certify. Incentivized Helpful? Tyrunsi Price Benefit Administrator in Human Resources at Volunteers of America Mid-States (Non-profit Organization Management, 501-1000 employees) Chose Emburse Certify They both are user friendly and easy to use. Both send emails to leaders or employees or things that need to be corrected prior to final submission. I would recommend either of these. Incentivized Helpful? Verified User Chose Emburse Certify I was not involved in the selection process. I know we evaluated Emburse Certify against a manual reimbursement process (not using a specific product). Incentivized Helpful? Carla Lottie Accounts Payable Manager in Finance and Accounting at Liberty Fund Inc (Non-profit Organization Management, 11-50 employees) Chose Emburse Certify We used Concur prior to Certify. It cost 5x as much and was not worth the money. We also looked at Expensify, which had minor issues compared to what we are dealing with in Certify. Certify does not compare to Concur. The platforms are in two different leagues. Expensify is a … Incentivized Helpful? Enrique Abello Vice President, Human Resources & Administration in Human Resources at SageWater (Construction, 201-500 employees) Chose Emburse Certify The cost to implement [Emburse] Certify was lower than the primary competition (Concur), but the integration with our existing card programs simply did not work the way we expected it to and the way it was sold to us. Any money saved by going with Certify over Concur was lost … Incentivized Helpful? Verified User Chose Emburse Certify Certify is our first electronic expense reporting system. We used Excel spreadsheets prior, so I have nothing to compare it to. Incentivized Helpful? Verified User Chose Emburse Certify I've used Concur in the past, but Certify is much lower-cost and a much better service. It has more flexibility and is easier to use. Incentivized Helpful? Verified User Chose Emburse Certify Certify is similar to Expensify in terms of features and overall potential. Expensify, however, works exactly how I expected it to work when I first opened it. There was very little that I had to learn. Certify’s workflow and interface are a little different than I anticipated, … Incentivized Helpful? Verified User Chose Emburse Certify Easy to use on desktop. Incentivized Helpful? Adam Neveu Sales Manager, U.S. in Sales at Our People, Inc. (Education Management, 11-50 employees) Chose Emburse Certify The price is better and the support is better from what I have been told. I looked into them and never heard back from them when I sent in my info and Certify got in contact in mins to discuss my needs. Incentivized Helpful? Michael Palecek IT Manager in Information Technology at TJ Hale (Furniture, 51-200 employees) Chose Emburse Certify I think most of the functionality between the two products is similar and very competitive. I do not use the booking or research facilities of either product but I believe they are similar and have the same functionality. Overall I liked the interface a little bit better on Conc… Incentivized Helpful? Sheila Garcia Chief Communications Officer in Marketing at Hops and Grain LLC (Food & Beverages, 11-50 employees) Chose Emburse Certify We chose Certify for ease of understanding, resources for training staff, multiple departments, and price. Incentivized Helpful? Tristan Dobbs Vice President of Shared Services in Professional Services at Cloudbakers (Computer Software, 51-200 employees) Chose Emburse Certify I've only briefly looked at Concur as an expense platform and it came close to what Certify offers. The interfaces are similar, the functionality is basically the same, and a lot of companies use both systems. I think that it comes down often to price between the platforms. … Incentivized Helpful? Verified User Chose Emburse Certify I believe for a large organization Certify is the least costly provider compared to other solutions. It is significantly better than using the likes of SAP's Concur ERP type platform. However, it is not as forward-thinking and cool to use like Expensify or Zoho. Again, you … Incentivized Helpful? Verified User Chose Emburse Certify We narrowed our selection down to Certify and Expensify. I had our director of IT review both. He was extremely happy with the ease of use as well as the support we would receive through Certify. I believe his initial conversation was with "Mr. Happy. "Certify will know who … Incentivized Helpful? FRANCISCO OLIVEIRA Assistant Controller in Finance and Accounting at Flavor Materials International (Food & Beverages, 51-200 employees) Chose Emburse Certify To be honest we haven't even looked at Expensify ever since we switched full time to Certify. At the time when we compared the 2 platforms, Certify came out on top due to its flexibility of use and customer support. Every once in a while an employee brings up a comparison but I … Incentivized Helpful? Verified User Chose Emburse Certify The price was what sold us on Certify as well as the platform for our users. Mobile app was a must! Incentivized Helpful? Verified User Chose Emburse Certify We evaluated and attempted to get started with Concur but found reporting with Concur to be lacking. Certify seemed a better fit for our organization and company size. Incentivized Helpful? Brad Nicholson Owner in Finance and Accounting at Elite Automation LLC (Accounting, 1-10 employees) Chose Emburse Certify I'm not sure. We chose Certify. Incentivized Helpful? Verified User Chose Emburse Certify I was not part of the selection process. Incentivized Helpful? Verified User Chose Emburse Certify Bill.com allows for multiple approval chains and dollar limits. Generally not needed in a small organization, but very important in a larger organization. Incentivized Helpful? Debbie Cochran Staff Accountant in Finance and Accounting at Cis Financial Services (Financial Services, 51-200 employees) Chose Emburse Certify We have not used other products. This system was highly recommended by our colleagues. Incentivized Helpful? Verified User Chose Emburse Certify I have not used other programs. Incentivized Helpful? Barbara coy Dir Corp Affairs in Corporate at Rasa Floors (Consumer Goods, 51-200 employees) Chose Emburse Certify As stated earlier, we switched from Concur, the ease of Certify was so much better, and the customer support outstanding! Incentivized Helpful? Jennifer McBride, CMA Finance Director in Finance and Accounting at Alaska Native Heritage Center, Incorporated (Non-Profit Organization Management, 11-50 employees) Chose Emburse Certify We compared Certify with the Wells Fargo platform. Certify is more user-friendly. Incentivized Helpful?
	Would buy again
	63% Would buy again 5 Answers
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	75% Happy with the feature set 6 Answers
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Emburse Certify

Comparison of Expense Management features of Emburse Certify
Feature	Emburse Certify 7.6 2 Ratings 12% below category average
Employee Expense Reporting	8.12 Ratings
Corporate Card Reconciliation	7.01 Ratings

Comparison of Payment Management features of Emburse Certify
Feature	Emburse Certify 7.7 2 Ratings 6% below category average
Customizable Approval Policies	9.02 Ratings
Financial Document Management	9.02 Ratings
Payment Status Tracking	9.12 Ratings
Payment Audit Trail	5.52 Ratings
Duplicate Bill Detection	7.32 Ratings
Advanced OCR	6.01 Ratings

Best Alternatives
	Emburse Certify
Small Businesses	Dext Score9.8 out of 10
Medium-sized Companies	BILL Spend & Expense Score8.9 out of 10
Enterprises	Emburse Chrome River Score9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Emburse Certify
Likelihood to Recommend	8.3 (57 ratings)
Usability	9.0 (41 ratings)
Support Rating	4.9 (5 ratings)

User Testimonials
	Emburse Certify
Likelihood to Recommend	Emburse Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function! Incentivized Carla Lottie Accounts Payable Manager Read full review
Pros	Emburse Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool. Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions. Easy UI. Friendly and easy to navigate without getting lost. Incentivized Tristan Dobbs Vice President of Shared Services Read full review
Cons	Emburse Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts. Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information. Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented. Incentivized Verified User Read full review
Usability	Emburse If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use. Incentivized Enrique Abello Vice President, Human Resources & Administration Read full review
Support Rating	Emburse The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself. Incentivized Carla Lottie Accounts Payable Manager Read full review
Alternatives Considered	Emburse Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time. Incentivized Verified User Read full review
Return on Investment	Emburse The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved. Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error. We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes. Incentivized Linda Lavella Senior Manager, Corporate Accounting Read full review
ScreenShots	Emburse Certify Screenshots