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eMaint CMMS vs. UpKeep Maintenance Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eMaint CMMS

    Score6.7 out of 10
    N/AeMaint offers computerized maintenance management software with features for inventory management, asset management, maintenance scheduling, etc. eMaint is now owned and supported by Fluke Corp since the September 2016 acquisition.

    $69

    per month per user

    UpKeep Maintenance Management

    Score7 out of 10
    Small Businesses (1-50 employees)
    UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and schedule it for repair - all from a mobile device. UpKeep is designed for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates for their teams. The vendor says it is a modern, intuitive, and customizable CMMS that is proven to expedite workflow processes. Capabilities include: -Add co-workers and easily assign work…

    $40

    per technician/per month

    Pricing
    eMaint CMMSUpKeep Maintenance Management
    Editions & Modules
    Team
    $69
    per month per user
    Professional
    $85
    per month per user
    Enterprise
    $120
    per month per user
    Starter
    $40
    per technician/per month
    Professional
    $75
    per technician/per month
    Business Plus
    $120
    per technician/per month
    Enterprise
    $180
    per technician/per month
    Offerings
    Pricing Offerings
    eMaint CMMSUpKeep Maintenance Management
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    eMaint CMMSUpKeep Maintenance Management
    Considered Both Products
    Fluke Corporation
    No answer on this topic
    UpKeep Maintenance Management
    Chose UpKeep Maintenance Management
    Upkeep is a faster cleaner system than a Maintenance Connection with a great mobile option for my technicians. The user interface for reports and PM creation is fast and easy. It has more functionality than eMaint and works very well for all the things we needed a CMMS to do in …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    18 Answers
    User Ratings
    eMaint CMMSUpKeep Maintenance Management
    Likelihood to Recommend
    6.2
    (6 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (6 ratings)
    Support Rating
    5.5
    (2 ratings)
    8.8
    (23 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    eMaint CMMSUpKeep Maintenance Management
    Likelihood to Recommend
    Fluke Corporation
    No answers on this topic
    UpKeep Maintenance Management
    For companies that have larger facilities or multiple properties - this software is superb. You can track every maintenance plan - daily/weekly/monthly/annually - so nothing ever goes undone. I'm talking daily cleaning to refreshing the paint in the parking lot each year - you can easily schedule all of this maintenance within the app. Asset tracking - everything from machinery to tools to doors - you can tag and track all. Break/fix over time is huge - you can use the reporting function to see how many times something has broken over time - so now you can assess if it's more cost effective to replace rather than repair.
    Incentivized
    Read full review
    Pros
    Fluke Corporation
    No answers on this topic
    UpKeep Maintenance Management
    • Tracking service issues - There's really no more excuses for not knowing when the machine was last serviced. Upkeep allows us to track that.
    • Scheduling - Knowing in advance which machines will need maintenance in the future allows us to actively prepare for shut-down periods.
    • General knowledge - Users can add their knowledge to the archives of each machine we have, helping to improve the trouble-shooting process.
    • Easy to update, easy to make - It's almost too easy to create and update files for locations, assets, parts, and issues.
    Incentivized
    Read full review
    Cons
    Fluke Corporation
    No answers on this topic
    UpKeep Maintenance Management
    No answers on this topic
    Likelihood to Renew
    Fluke Corporation
    No answers on this topic
    UpKeep Maintenance Management
    No answers on this topic
    Usability
    Fluke Corporation
    No answers on this topic
    UpKeep Maintenance Management
    I think the platform is user-friendly but there have been some issues that colleagues have been complaining about. For example, the program tends to run slow from time to time. Reporting could be better. We could use more fields for categories under parts and assets.
    Read full review
    Support Rating
    Fluke Corporation
    No answers on this topic
    UpKeep Maintenance Management
    I cannot say enough great things about their customer service. From the start of the purchase, Upkeep was extremely helpful and informative. They have been ongoingly keeping us informed and available to answer any of our questions as they arise. They ongoing learning portal is also helpful when new features and changes happen with the interface.
    Incentivized
    Read full review
    Implementation Rating
    Fluke Corporation
    No answers on this topic
    UpKeep Maintenance Management
    No answers on this topic
    Alternatives Considered
    Fluke Corporation
    No answers on this topic
    UpKeep Maintenance Management
    No answers on this topic
    Return on Investment
    Fluke Corporation
    No answers on this topic
    UpKeep Maintenance Management
    • Compared to other task managers, the user cost for Upkeep is very high. But to the degree the staff are willing to work with you, it is completely justified.
    • The concern with an organization my size are items slipping through the cracks whether that is internally or by our renter base. Upkeep minimizes this to a great degree.
    • You need to get everyone within your organization to buy into upkeep. It can only be as good to the degree that it is utilized.
    Read full review
    ScreenShots

    UpKeep Maintenance Management Screenshots

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