eMaint offers computerized maintenance management software with features for inventory management, asset management, maintenance scheduling, etc. eMaint is now owned and supported by Fluke Corp since the September 2016 acquisition.
$69
per month per user
UpKeep Maintenance Management
Score 7.0 out of 10
Small Businesses (1-50 employees)
UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and schedule it for repair - all from a mobile device. UpKeep is designed for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates for their teams. The vendor says it is a modern, intuitive, and customizable CMMS that is proven to expedite workflow processes. Capabilities include: -Add co-workers and easily assign work…
Very appropriate within our business since It is so easy to use and implement. The software gives the techs more accountability and ownership of jobs, along with the ability to create re-occurring work orders for inspections and checks. I now get accurate data to report against on a weekly basis, and get KPI's to set goals for our team.
A software program that is configurable which can meet many different needs. Basically, you can customize the CMMS to meet your specific needs.
Easy to learn and use.
Listening to customer needs. As more people are using this software, things are identified to make improvements which eMaint does well at providing updates.
Periodic maintenance needs are still a little tricky keeping in the system without flooding the user with too many work orders.
It does not immediately update all the time. For example, closing out work orders and the number of total work orders stays the same until it’s rebooted.
I think the platform is user-friendly but there have been some issues that colleagues have been complaining about. For example, the program tends to run slow from time to time. Reporting could be better. We could use more fields for categories under parts and assets.
I cannot say enough great things about their customer service. From the start of the purchase, Upkeep was extremely helpful and informative. They have been ongoingly keeping us informed and available to answer any of our questions as they arise. They ongoing learning portal is also helpful when new features and changes happen with the interface.
eMaint was by far most the most comprehensive and customizable solution we looked at. The eMaint team was also extremely responsive and available during the selection process. The product training and conferences were very helpful for new user orientation and best practice learning. The customizable reports also allowed us to provide data to management in an easy to digest format
We liked the Hippo CMMS for the mapping feature - you can do an overlay of the building plan and markup the locations - but the barcode feature was not there at the time we reviewed, so there was some automation lost there. UpKeep had the barcode - but lacked the mapping. We preferred the barcode feature. Also - the mobile app for UpKeep was much more mature, and they've since added the sensors (beta) which I don't believe Hippo has yet.
It's a bit too soon to speak of ROI, but being able to track issues over multiple service calls has proven to be useful, especially when it comes to holding workers accountable for their use of the machines.
It's easy to use for those who use it.
It's no harder to submit issues than it is to send an email. If you can send an email, you can submit an issue.
