eMaint CMMS vs. Fiix by Rockwell Automation

eMaint is well suited to larger facilities with dedicated scheduler/planners. Learning to navigate the database and create reports requires a dedicated resource. Part-time users often forget the process for entering data and navigating the database. In smaller organizations where multiple users enter assets, planned maintenance (PM) tasks and vendors, keeping standardization in the system formatting was difficult.

Incentivized

- Well suited for tracking what work needs to be done that day/week - Well suited to also see what assets need to be maintained - Good for being able to see how often items need to be checked - Not well suited for including pictures into the work order

Incentivized

• We like that eMaint is highly configurable. You can customize fields to meet your needs
• You can store and track documents and photos assigned to your assets
• You can run custom reports.
• Great customer service

Incentivized

• Create Work Orders
• Creates what tasks are overdue
• Dashboards on where you are with work orders

Incentivized

• Functionality not delivered as promised - on usage of tab.
• QR code functionality.
• Friction between implementation team and marketing team that sold this to us.

Incentivized

• The UI can be easier to navigate
• Include new instructional videos
• Make it more intuitive

Incentivized

The UI is a bit dated. Also would be nice if able to include pictures into work orders in a better way. We use Fiix by Rockwell Automations as a way to also include instructions on repeating tasks, making it easier to add step by step instructions would help a lot and with the addition of pictures within the steps.

Incentivized

Customer support was always readily available, even when natural disasters were taking place.

Incentivized

eMaint was by far most the most comprehensive and customizable solution we looked at. The eMaint team was also extremely responsive and available during the selection process. The product training and conferences were very helpful for new user orientation and best practice learning. The customizable reports also allowed us to provide data to management in an easy to digest format

Incentivized

I haven't used other solutions, so not sure how it stacks up.

Incentivized

• We easily track service events over multiple locations so we are able to save on costs
• Able to run asset lists for inspections
• Able to keep up with contracts' renewals and service costs

Incentivized

• Help ensured system is well maintained
• Prevented items from not being tracked
• Track hours spent on tasks to better determine headcount

Incentivized