Ellucian CRM Recruit vs. SchoolAdmin

If you're using Ellucian products, CRM Recruit integrates seamlessly. That's the biggest selling feature but as a CRM/Recruitment product, it's lacking compared to some of their competitors. Especially in areas of customization.

Incentivized

I would recommend SchoolAdmin for independent school admissions offices. I am not familiar with its use in other settings. It is most useful for offices who are interested in a paperless review process and targeted communications. They have improved their payment collection processes and integration with all billing is possible. We have not yet fully explored this avenue.

Incentivized

• Integration into SIS
• Dashboards and summary charts

Incentivized

• Automated lead nurture sequence for inquiries, admissions, and enrollment.
• Digitized recommendation forms
• Communication tools (email and text in particular) to connect with prospects

Incentivized

• Customizations users can make are limited
• Feature sets are there but require customization

Incentivized

• Not as flexible as we sometimes need the features to be.
• Data and historical information is not terribly accurate, which means we cannot use it for reporting.

Incentivized

CRM Recruit's integration with Banner is second to none, as expected. But features and ease of use it lags behind competition.

Incentivized

We compared a number of options in considering a new admissions software platform. In the end, customer service, search and reporting capabilities, ease of use, and automated processes made SchoolAdmin the right choice for us. Cost wise, SchoolAdmin was comparable to other systems.

Incentivized

• Customization requires consultative services so not captured in full costing
• upgrades to base platforms can break customizations

Incentivized

• SchoolAdmin has helped streamline our admissions and enrollment processes significantly, resulting in a better customer experience.
• It has helped us reduce paper use, moving from sizable hard copy information packets, applications, and contracts, to having almost everything online and digital. This reduces waste, contributes to environmental well-being, and significantly reduces the need for physical storage and archival space.
• The system has helped improve accuracy and timeliness in data collection, transmission, and communication, allowing our staff to dedicate more time to relational work and less on administrative busywork.

Incentivized