TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ellucian Colleague

    Score7.4 out of 10
    N/AEllucian offers Colleague educational ERP, including a student information system supporting higher education institutions with student admissions and registration, academics, curriculum management, and other aspects of student management.N/A

    Ravenna

    Score7 out of 10
    N/ARavenna is an admissions and K-12 Student Management system. It replaces the former inRESONANCE SIS, and BigSIS cloud-based school management and student information system, from VenturEd Solutions.N/A
    Pricing
    Ellucian ColleagueRavenna
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ellucian ColleagueRavenna
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Ellucian ColleagueRavenna
    Considered Both Products
    Ellucian
    No answer on this topic
    VenturEd Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Ellucian ColleagueRavenna
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Ellucian Colleague and Ravenna
    Feature
    Ellucian Colleague
    7.8
    3 Ratings
    6% below category average
    Ravenna
    -
    Ratings
    Integrations with 3rd-Party Education Technology7.03 Ratings00 Ratings
    Online Registration Management8.02 Ratings00 Ratings
    District Communications, such as messaging and alerting7.02 Ratings00 Ratings
    Roster Management8.02 Ratings00 Ratings
    Platform Customization8.03 Ratings00 Ratings
    Teacher Self-Service8.02 Ratings00 Ratings
    Student Data Security8.03 Ratings00 Ratings
    Community Support7.02 Ratings00 Ratings
    Class Scheduling8.03 Ratings00 Ratings
    State and National-level Reporting8.03 Ratings00 Ratings
    Compliance Support8.03 Ratings00 Ratings
    Teacher and Parent Mobile Application8.02 Ratings00 Ratings
    Best Alternatives
    Ellucian ColleagueRavenna
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Schoolmint Hero
    Score9.7 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    Enterprises
    Schoolmint Hero
    Score9.7 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ellucian ColleagueRavenna
    Likelihood to Recommend
    7.5
    (12 ratings)
    3.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Ellucian ColleagueRavenna
    Likelihood to Recommend
    Ellucian
    Ellucian Colleague is wonderful at streamlining processes and unifying data related to students, finance, human resources, and financial aid. It continues to support and manage administrative needs, enhance student experiences, and improve operational efficiency across the University. Ellucian Colleague is less suited for quick data retrieval and comprehensive financial reporting. These functions could use some improvement to optimize the user experience.
    Read full review
    VenturEd Solutions
    Well suited to having the ability to import information when there are large numbers of scholars to be updated, such as graduations or moving up a grade. On the other hand, the program is geared towards a school and we are not a school so we had to do a lot of tweaking for our purposes.
    Incentivized
    Read full review
    Pros
    Ellucian
    • Colleague Student allows us to integrate services across the university for students with staff in various departments able to see the information about a student that they need to serve the student well.
    • Colleague Student makes it easy to see our students current academic record as well as transfer courses (and information) and their past records here at the university. Our old system required a lot of homegrown connection points to be able to see all of this information. It was neither quick nor easy.
    • Colleague Student makes the registration process for our students much easier. Our old system was clunky and would often prevent students from registering for a class but not provide information for them about why. Colleague Student makes it easy for students to see if they are missing a pre-requisite, have a hold, etc., so they can know how to get their registration back on track.
    Incentivized
    Read full review
    VenturEd Solutions
    • Customer service in response to problem-solving.
    • Extremely hands-on in making additions to the software on the spot to fulfill a need.
    Incentivized
    Read full review
    Cons
    Ellucian
    • Develop API's that are vendor agnostic rather than selecting specific vendors (Clearinghouse, ImageNow).
    • Colleague tends to be to reactionary to the changing needs in higher education rather than developing the future.
    • Hound clients to pay extra for consulting (consultants are usually bad), rather than helping institutions to use the product. Seems to be the first thing help line personnel jump to rather than working with clients to figure out creative solutions.
    Incentivized
    Read full review
    VenturEd Solutions
    • There are a lot of terms used for different information in the database. It would be nice if that could be streamlined somehow and more intuitive for the users.
    • There are a lot of details to go through to make custom list or create reports. If you don't do these processes regularly, it seems you are always relearning the process.
    • There was a point when data changes needed to be done in two different places, but I think we may have resolved that issue.
    Incentivized
    Read full review
    Usability
    Ellucian
    For decades, Ellucian Colleague has served the University as our primary student record-retention CRM. Its functionality has weathered many recent trends in CRM development and continues to produce the needed results for our constituency and the size of our university. We look forward to continuing to utilize Ellucian Colleague in the future.
    Incentivized
    Read full review
    VenturEd Solutions
    No answers on this topic
    Support Rating
    Ellucian
    No answers on this topic
    VenturEd Solutions
    Brian, our representative, as been tremendous. His response time is outstanding - and if he is able to alter the tool on the spot, he will. We've been able to do more sophisticated maneuvers because of his willingness to problem-solve with us. When the functionality isn't there, it is also a very honest conversation and we know when we have to work outside of the tool.
    Incentivized
    Read full review
    Alternatives Considered
    Ellucian
    I did not use Jenzabar as extensively as Colleague, but they perform similar functions for student information tracking. I think Colleague is more appropriate for use across campus, as its student billing and scheduling options exceed Jenzabar. Jenzabar, however, offers better tools for use exclusively in student affairs. If an organization wants to track all student data, they should consider Colleague.
    Incentivized
    Read full review
    VenturEd Solutions
    We were using the CRM database system, however it was too proprietary and when we wanted to make changes or customize we were continually paying an outside consultant to get things done. With inRESONANCE, we are able to make the updates, and customize as we need to internally. It has saved us a significant amount of money in this regard.
    Incentivized
    Read full review
    Return on Investment
    Ellucian
    • By keeping student's academic work, financial aid, and accounts receivable information in one location we are able to report without the need for data aggregation.
    • Colleague's web applications allow the students themselves to perform tasks such as enrollment without assistance from staff members.
    • Using customized rules that we can set up in Colleague we can trigger events to happen as data is entered. This eliminates the need not only for someone to remember to perform an additional task, but it also saves the time of performing the actual task.
    Incentivized
    Read full review
    VenturEd Solutions
    • Annual fund tracking is very easy and pulling simple things like donors/non-donors is easy. Fine for a straight-forward appeal.
    • If you are going with a comprehensive/combine ask - this is not the tool for you. There's no way to split gifts with % allocation. We're losing money in spending time trying to figure out how to configure pledges in accordance with the software.
    Incentivized
    Read full review
    ScreenShots