Elite ProLaw vs. Wolters Kluwer eBillingDesk

once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.

Incentivized

• Through system security attorneys, paralegals, secretaries and accounting staff have access to our client's entire files at their fingertips. Whether it be contact info, documents, case status and/or financial information.
• There are a multitude of ways for timekeepers to enter their time into the system. I don't have to worry about fitting a square peg into a round hole, rather there is probably a solution for a particular timekeeper already built into the system.
• The flexibility of SSRS report writing allows me to basically get any report/combination of reports I need to operate the business.

Incentivized

• Installation and maintenance of application hooks can be cumbersome.
• Troubleshooting small annoyances is prevalent.
• Complicated compatibility matrix with operating systems and Office/Adobe versions.
• Regular updates for maintenance and large scale upgrades are an "all hands on deck" downtime situation.

Incentivized

ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming

Incentivized

In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.

Incentivized

ProLaw support is very good overall. Sometimes it takes some effort to get up the ladder if you need an expert's help but overall they do a very good job. There have been minor issues during projects but they allow one to schedule upgrades and available technicians for upgrades at request.

Incentivized

ProLaw provides a single, intuitive, and easy to use platform to streamline data entry and workflow. The mobile app is really helpful to track every matter on the go or from any location. Various deployment options in terms of cloud or on-premise. Customer support is also good. Pricing wise, the tool seems okay. It supports integration with existing Microsoft products including Outlook, Word, and Excel.

Incentivized

• ProLaw's time-saving features allow you to do more with less people. Human capital is the most expensive cost a business faces so the ability to keep your team organized and busy with less stress allows you a better profit.
• ProLaw's integrated third party software for merchant processing has allowed me the ability to save countless hours on accounting fees as the entire credit card posting process is automated. This accounts for 70% or more of all of our journal entries!

Incentivized