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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clio

    Score8.1 out of 10
    N/AClio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.

    $49

    per month

    Elite ProLaw

    Score4.1 out of 10
    N/AProLaw from Elite (formerly of Thomson Reuters) is the legal billing management software that connects the entire organization, helping teams deliver premier client service. By combining client and matter management, docketing, time entry, billing, and accounting, ProLaw helps simplify a practice while enhancing productivity firm-wide. ProLaw is software is designed to simplify and coordinate the work of lawyers and staff by combining case and matter management, time entry, billing,…N/A
    Pricing
    ClioElite ProLaw
    Editions & Modules
    EasyStart
    $49
    per user/per month
    Clio Grow
    $59
    per user/per month
    Essentials
    $89
    per month per user
    Advanced
    $129
    per month per user
    Complete
    $159
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    ClioElite ProLaw
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    ClioElite ProLaw
    Considered Both Products
    Clio
    Chose Clio
    The UI is far better than MyCase. For RocketMatter, it was 6 vs. half dozen. But for a dumb name, our firm may have chosen rocket matter. They do many of the same things.

    Clio has the gravitas of having been first and longest to the cloud based law practice management system. …
    Incentivized
    Elite Technology
    Chose Elite ProLaw
    Clio was great for the small firm. Medium to large firms will need the horsepower behind Prolaw.
    Incentivized
    Chose Elite ProLaw
    ProLaw provides a single, intuitive, and easy to use platform to streamline data entry and workflow. The mobile app is really helpful to track every matter on the go or from any location. Various deployment options in terms of cloud or on-premise. Customer support is also good. …
    Incentivized
    Chose Elite ProLaw
    ProLaw is the only solution on the list to truly cover both practice management and document management. It is fully featured in both with only Worldox edging out ProLaw for document management features and functionality. The remainder is a combination of server/client setup …
    Incentivized
    Key User Insights
    Would buy again
    56%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    56%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    50%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    53%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    50%
    Implementation went as expected
    8 Answers
    No answers on this topic
    User Ratings
    ClioElite ProLaw
    Likelihood to Recommend
    6.7
    (26 ratings)
    8.2
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    6.9
    (4 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.4
    (4 ratings)
    8.9
    (2 ratings)
    User Testimonials
    ClioElite ProLaw
    Likelihood to Recommend
    Clio
    No answers on this topic
    Elite Technology
    once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
    Incentivized
    Read full review
    Pros
    Clio
    • Provides an interface with NextChapter Bankruptcy.
    • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
    • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
    Incentivized
    Read full review
    Elite Technology
    No answers on this topic
    Cons
    Clio
    • Document management. It's still far easier for me to create Word templates and just use Word.
    • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
    • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
    • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
    • Case notes. This feature may be useful for high-volume practices, but I never use it.
    Incentivized
    Read full review
    Elite Technology
    • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
    • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.
    Incentivized
    Read full review
    Likelihood to Renew
    Clio
    No answers on this topic
    Elite Technology
    ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
    Incentivized
    Read full review
    Usability
    Clio
    No answers on this topic
    Elite Technology
    No answers on this topic
    Support Rating
    Clio
    When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
    Read full review
    Elite Technology
    ProLaw support is very good overall. Sometimes it takes some effort to get up the ladder if you need an expert's help but overall they do a very good job. There have been minor issues during projects but they allow one to schedule upgrades and available technicians for upgrades at request.
    Incentivized
    Read full review
    Alternatives Considered
    Clio
    We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
    Incentivized
    Read full review
    Elite Technology
    Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run
    Incentivized
    Read full review
    Return on Investment
    Clio
    • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
    • More accessible from more places. I was able to continue working during a two week trip to the beach.
    • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
    Incentivized
    Read full review
    Elite Technology
    • Discovery has been cut down dramatically
    • billing takes half the time it used to
    • lost documents are a thing of the past
    Incentivized
    Read full review
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