Elite 3E vs. Elite ProLaw

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Elite 3E
Score 6.2 out of 10
N/A
Elite (formerly of Thomson Reuters) offers 3E, an enterprise business management platform for legal designed to support growth, standardize workflows, and provide integrated financial & matter management.N/A
Elite ProLaw
Score 4.1 out of 10
N/A
ProLaw from Elite (formerly of Thomson Reuters) is the legal billing management software that connects the entire organization, helping teams deliver premier client service. By combining client and matter management, docketing, time entry, billing, and accounting, ProLaw helps simplify a practice while enhancing productivity firm-wide. ProLaw is software is designed to simplify and coordinate the work of lawyers and staff by combining case and matter management, time entry, billing,…N/A
Pricing
Elite 3EElite ProLaw
Editions & Modules
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Offerings
Pricing Offerings
Elite 3EElite ProLaw
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Elite 3EElite ProLaw
Best Alternatives
Elite 3EElite ProLaw
Small Businesses

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BQE CORE
BQE CORE
Score 9.3 out of 10
Medium-sized Companies

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Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
Elite 3EElite ProLaw
Likelihood to Recommend
6.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
7.0
(0 ratings)
8.9
(0 ratings)
User Testimonials
Elite 3EElite ProLaw
Likelihood to Recommend
3E Elite is well suited for a company or firm that has many clients and is engaged in pro bono activities, particularly one that will track pro bono time for employees and credit them for that time. Additionally, companies with large clients can use it to determine where the bulk of their business comes from.
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once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
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Pros
  • Tracks time
  • Separates billable and nonbillable hours
  • Separates by Matters and clients
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  • Through system security attorneys, paralegals, secretaries and accounting staff have access to our client's entire files at their fingertips. Whether it be contact info, documents, case status and/or financial information.
  • There are a multitude of ways for timekeepers to enter their time into the system. I don't have to worry about fitting a square peg into a round hole, rather there is probably a solution for a particular timekeeper already built into the system.
  • The flexibility of SSRS report writing allows me to basically get any report/combination of reports I need to operate the business.
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Cons
  • Users have reported that they have more reporting capability in other software.
  • The upgrade process is very time-consuming.
  • Sometimes slow.
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  • Installation and maintenance of application hooks can be cumbersome.
  • Troubleshooting small annoyances is prevalent.
  • Complicated compatibility matrix with operating systems and Office/Adobe versions.
  • Regular updates for maintenance and large scale upgrades are an "all hands on deck" downtime situation.
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Likelihood to Renew
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ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
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Usability
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In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.
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Support Rating
We seem to get the answers that we are looking for rather quickly.
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ProLaw support is very good overall. Sometimes it takes some effort to get up the ladder if you need an expert's help but overall they do a very good job. There have been minor issues during projects but they allow one to schedule upgrades and available technicians for upgrades at request.
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Alternatives Considered
We experienced a better ROI with 3E and the timeline made more sense.
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ProLaw provides a single, intuitive, and easy to use platform to streamline data entry and workflow. The mobile app is really helpful to track every matter on the go or from any location. Various deployment options in terms of cloud or on-premise. Customer support is also good. Pricing wise, the tool seems okay. It supports integration with existing Microsoft products including Outlook, Word, and Excel.
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Return on Investment
  • Better capability than it's predecessor.
  • Makes business run smoother.
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  • ProLaw's time-saving features allow you to do more with less people. Human capital is the most expensive cost a business faces so the ability to keep your team organized and busy with less stress allows you a better profit.
  • ProLaw's integrated third party software for merchant processing has allowed me the ability to save countless hours on accounting fees as the entire credit card posting process is automated. This accounts for 70% or more of all of our journal entries!
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ScreenShots