TrustRadius: an HG Insights company

Elcom Platform vs. HCL Digital Experience

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elcom

    Score5 out of 10
    N/AElcom partners with medium to large organisations to deliver intelligent and personalised website, intranet, portal, digital workplace, form and workflow, eLearning and mobile app solutions, boasting over 1 million end users. The Elcom Digital Experience Platform provides users with ability to manage multiple sites all on a single instance, with the goal of saving on costs, administration time and to improve performance. Elcom provides over 100 out-of-the-box features and…N/A

    HCL Digital Experience

    Score9 out of 10
    N/AHCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A
    Pricing
    ElcomHCL Digital Experience
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ElcomHCL Digital Experience
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    ElcomHCL Digital Experience
    Security
    Comparison of Security features of Elcom Platform and HCL Digital Experience
    Feature
    Elcom Platform
    -
    Ratings
    HCL Digital Experience
    5.0
    5 Ratings
    49% below category average
    Role-based user permissions00 Ratings5.05 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Elcom Platform and HCL Digital Experience
    Feature
    Elcom Platform
    -
    Ratings
    HCL Digital Experience
    4.1
    5 Ratings
    68% below category average
    API00 Ratings4.14 Ratings
    Internationalization / multi-language00 Ratings4.15 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Elcom Platform and HCL Digital Experience
    Feature
    Elcom Platform
    -
    Ratings
    HCL Digital Experience
    2.9
    5 Ratings
    90% below category average
    WYSIWYG editor00 Ratings7.04 Ratings
    Code quality / cleanliness00 Ratings3.15 Ratings
    Admin section00 Ratings3.15 Ratings
    Page templates00 Ratings1.15 Ratings
    Library of website themes00 Ratings1.15 Ratings
    Mobile optimization / responsive design00 Ratings4.04 Ratings
    Publishing workflow00 Ratings1.14 Ratings
    Form generator00 Ratings3.02 Ratings
    Web Content Management
    Comparison of Web Content Management features of Elcom Platform and HCL Digital Experience
    Feature
    Elcom Platform
    -
    Ratings
    HCL Digital Experience
    1.9
    5 Ratings
    117% below category average
    Content taxonomy00 Ratings1.15 Ratings
    SEO support00 Ratings2.15 Ratings
    Bulk management00 Ratings2.13 Ratings
    Availability / breadth of extensions00 Ratings2.14 Ratings
    Community / comment management00 Ratings2.13 Ratings
    User Ratings
    ElcomHCL Digital Experience
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.7
    (6 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ElcomHCL Digital Experience
    Likelihood to Recommend
    Elcom
    No answers on this topic
    HCLSoftware
    No answers on this topic
    Pros
    Elcom
    No answers on this topic
    HCLSoftware
    • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
    • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
    • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
    • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
    • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
    • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
    Incentivized
    Read full review
    Cons
    Elcom
    No answers on this topic
    HCLSoftware
    No answers on this topic
    Likelihood to Renew
    Elcom
    No answers on this topic
    HCLSoftware
    IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
    Read full review
    Usability
    Elcom
    No answers on this topic
    HCLSoftware
    New versions has increased user experience facilitating usability.
    Read full review
    Support Rating
    Elcom
    No answers on this topic
    HCLSoftware
    We had some issues related with performing and the support was suitable and sucessful.
    Read full review
    Implementation Rating
    Elcom
    No answers on this topic
    HCLSoftware
    Implementation was successful due to Websphere application server used.
    Read full review
    Alternatives Considered
    Elcom
    No answers on this topic
    HCLSoftware
    Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
    Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive
    Read full review
    Return on Investment
    Elcom
    No answers on this topic
    HCLSoftware
    • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
    • Positive: Easy customization
    • Negative: Architecture limited to cloud solutions
    • WCM is an old product and needs an update
    • Blog, and community are not integrated in Digital Manager for discussion
    • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
    Incentivized
    Read full review
    ScreenShots

    Elcom Screenshots

    Screenshot of Taking Shape - IntranetScreenshot of The Fred Hollows Foundation - IntranetScreenshot of Vita - IntranetScreenshot of Austrade - WebsiteScreenshot of Ascham School - IntranetScreenshot of St Margaret's Anglican Girls School - Website