Opayo by Elavon vs. PayPal Payments Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Opayo by Elavon
Score 9.9 out of 10
N/A
Opayo is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.
$27
per month
PayPal Payments Pro
Score 7.8 out of 10
N/A
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
$0.02
per transaction
Pricing
Opayo by ElavonPayPal Payments Pro
Editions & Modules
Flex
$27.00
per month
Plus
$45.00
per month
QR code Transactions
1.90% + fixed fee
per transaction
Charity Transactions
2.20% + fixed fee
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
per transaction
Commercial Transactions - Online
2.90% + fixed fee
per transaction
PayPal's pay later offers
2.90% + fixed fee
per transaction
Venmo
2.90% + fixed fee
per transaction
Offerings
Pricing Offerings
Opayo by ElavonPayPal Payments Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Opayo by ElavonPayPal Payments Pro
User Ratings
Opayo by ElavonPayPal Payments Pro
Likelihood to Recommend
9.0
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
2.3
(0 ratings)
User Testimonials
Opayo by ElavonPayPal Payments Pro
Likelihood to Recommend
This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
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Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
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Pros
  • The history contained in the reports is perfect.
  • It's very easy to issue credit to a transaction.
  • In 4 years I have not experienced an issue.
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  • You can Keep track of transactions and conform accounts daily
  • Require users set strong passwords
  • PayPal Payments also comes with an encryption feature that protects our customer’s and our data to the highest possible standard of security.
  • Like its desktop version, PayPal Payments has a mobile application that is super easy to operate.
  • PayPal Payments is extremely user-friendly and easy to use and comes up with a Great user interface.
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Cons
  • Ideally, the web API would offer the ability to integrate more closely with the onsite Sage software. Payment for web orders must still be posted manually.
  • Improved reporting from with Sage accounting software rather than requiring a separate login.
  • Adding automated reporting of transactions. The ability to email summary reports of transactions would assist in reconciling payment to orders where the processing is done outside the accounting software.
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  • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
  • The PayPal logo on the checkout page can be kind of large and obtrusive.
  • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
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Support Rating
No answers on this topic
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
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Alternatives Considered
Sage Pay is the best choice when using Sage accounting software due to the integration. If not using Sage software there are other equally valid options in the marketplace.
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For us, TransferWise was a very good option to be able to send and receive payments, it is a very reliable system and allowed our employees to receive payroll money safely, however, the reason we prefer PayPal Payments is because offers us a more instantaneous receipt of money, TransferWise made us wait several days for payments to be completed, we had to wait a long time for our employees to receive the money we sent them. PayPal Payments is very different, payments are completed instantly, the only delay is the one that is placed with the freezing of funds when sending money to a new employee.
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Return on Investment
  • Save overall on credit card charges saved us at the very least $500-$1000.00 a month.
  • Being able to send out receipts digitally through the program saved at least another $100.00 on postage a month.
  • The customer support explains everything so you know you really are saving money.
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  • In the past year we've lost a couple hundred dollars due to cancelled payment agreements
  • Due to the large percentage who choose PayPal Payments, it's brought in thousands in sales that may have been abandoned otherwise
  • Customers trust PayPal Payments and some feel more comfortable with it rather than putting in their credit card info. It's allowed purchasers who otherwise wouldn't have bought to purchase with the security of not having to enter sensitive payment info.
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