TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elastic Enterprise Search

    Score6.2 out of 10
    N/AElastic Enterprise Search Swiftype is a platform with modules for Site Search, App Search and Workplace Search, that boasts powering search for thousands of enterprises and websites. The services were developed by Swiftype and acquired by Elastic in late 2017. Powered by Elasticsearch, the vendor states Elastic Enterprise Search is fast, with proven, optimized relevance models designed for real-life, natural search.

    $79

    per month

    Glean

    Score9.8 out of 10
    N/AGlean is an AI-powered workplace search tool that supports search across all of a company's apps, centralizing company knowledge and helping employees to more quickly find what they need, with 100+ connectors.

    $12

    per month

    Pricing
    Elastic Enterprise SearchGlean
    Editions & Modules
    Standard
    $79
    per month
    Pro
    $199
    per month
    Premium
    Custom
    Glean for Individuals - Monthly
    $12
    per month
    Glean for Individuals - 1 Year
    $129
    one-time fee
    Glean for Individuals - 2 Year
    $245
    one-time fee
    Glean for Individuals - 3 Year
    $348
    one-time fee
    Glean for Individuals - 4 Year
    $439
    one-time fee
    Offerings
    Pricing Offerings
    Elastic Enterprise SearchGlean
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Elastic Enterprise SearchGlean
    Small Businesses
    Elasticsearch
    Score8.6 out of 10
    Elasticsearch
    Score8.6 out of 10
    Medium-sized Companies
    Algolia
    Score8.7 out of 10
    Algolia
    Score8.7 out of 10
    Enterprises
    Algolia
    Score8.7 out of 10
    Algolia
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Elastic Enterprise SearchGlean
    Likelihood to Recommend
    8.1
    (2 ratings)
    9.3
    (3 ratings)
    User Testimonials
    Elastic Enterprise SearchGlean
    Likelihood to Recommend
    Elastic
    Swiftype is excellent for e-commerce companies and especially the financial services sector where speed plays a major role in executing transactions. It is also very dynamic and customizable. It is very useful for electronics/travel reservations on e-commerce sites also. The only place it is inappropriate is when it comes to indexing a website in which case Google is slightly better, as I mentioned before. There is nothing much to complain about here in regards to the breadth of applications and analytics it offers.
    Incentivized
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    Glean Technologies, Inc.
    Based on my experience, Glean is well suited for scenarios where you need to search through large amounts of information in a structured format, such as Confluence pages, knowledge bases, or other similar repositories. Glean's search algorithms make it easy to find the exact information you need, even if it's buried deep in a document or spread across multiple pages. On the other hand, Glean may be less appropriate for scenarios where you need to search through unstructured data, such as messages. While Glean can still be useful in these cases, its effectiveness may be limited.
    Incentivized
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    Pros
    Elastic
    • It's very easy to implement. The documentation is great and you can be up and running very quickly.
    • It's easy to configure. The web-based user interface makes it super simple to configure (i.e. customize search rankings, edit synonyms, etc.).
    • Their support is very friendly and helpful. Whenever I had a question or couldn't figure something old, they were quick to help me out.
    Incentivized
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    Glean Technologies, Inc.
    • Single search capability across all systems
    • High accuracy of search results
    • Saves you time in day to day work
    • Offers customization with the homepage and go links
    Incentivized
    Read full review
    Cons
    Elastic
    • Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
    • Swiftype is very expensive, this makes it difficult for smaller companies to afford.
    Incentivized
    Read full review
    Glean Technologies, Inc.
    • we can add more filters into Glean for granular level of search
    • we may can integrate google with Glean
    • not thinking of anything as it acts fabulously
    Incentivized
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    Alternatives Considered
    Elastic
    Google Search Appliance is no longer supported. Apache Solr is a popular, free open source solution, but it lacks a web crawler and is more difficult to configure and maintain.
    Incentivized
    Read full review
    Glean Technologies, Inc.
    I like Glean a lot better as it's more intuitive.
    Incentivized
    Read full review
    Return on Investment
    Elastic
    • It has a positive impact as it helps traders and other users to seamlessly use applications.
    • It has a positive ROI and we would know the results in time to come.
    Incentivized
    Read full review
    Glean Technologies, Inc.
    • Glean has saved me approximately 5 hours/week in researching topics
    • Glean has saved me time with Go Links
    • Glean has made it easier to search company org chart
    Incentivized
    Read full review
    ScreenShots