TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elastic Email

    Score8 out of 10
    N/AElastic Email is an email delivery service for transactional emailing.

    $18

    per month

    Mailjet

    Score9 out of 10
    N/AMailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs. EMAIL MARKETING Mailjet’s user interface is available in 5 languages (English, French, German, Spanish, and Italian) and enables marketing teams to create, test, and send emails. Its drag & drop email builder helps users create responsive emails. The user management…

    $17

    per month

    Pricing
    Elastic EmailMailjet
    Editions & Modules
    Marketing
    $18
    per month
    Marketing Pro
    $60
    per month
    Essential
    $17
    per month
    Premium
    $27
    per month
    Free
    Free
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Elastic EmailMailjet
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe Essentials plan contains Mailjet’s core feature. Premium includes advanced features to leverage email strategy. A discount is available for annual billing.
    More Pricing Information
    Features
    Elastic EmailMailjet
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Elastic Email and Mailjet
    Feature
    Elastic Email
    -
    Ratings
    Mailjet
    8.3
    15 Ratings
    4% above category average
    WYSIWYG email editor00 Ratings10.013 Ratings
    Dynamic content00 Ratings6.010 Ratings
    A/B testing00 Ratings5.08 Ratings
    Mobile optimization00 Ratings10.014 Ratings
    Email deliverability reporting00 Ratings10.015 Ratings
    List management00 Ratings9.015 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Elastic Email and Mailjet
    Feature
    Elastic Email
    -
    Ratings
    Mailjet
    10.0
    14 Ratings
    26% above category average
    Dashboards00 Ratings10.014 Ratings
    Standard reports00 Ratings10.014 Ratings
    User Ratings
    Elastic EmailMailjet
    Likelihood to Recommend
    8.0
    (3 ratings)
    9.0
    (15 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Elastic EmailMailjet
    Likelihood to Recommend
    Elastic Email
    Email Elastic is best suited in cases when we need to send bulk emails and campaigns. It provides features such as scheduling campaigns and automating fast delivery of emails; the trial version also provides many features that can be used by a new user. Email Elastic is less suited for small companies with a smaller number of clients or contacts.
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    No answers on this topic
    Pros
    Elastic Email
    • High Deliverability Rate Across Most Email Providers
    • Generous Free Plan for Those Just Getting Started
    • Fair, Competitive Pricing & Plans/Limits
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    • Mailjet is good at "links", it's really easy to link your content and photos to outside links.
    • Mailjet is good at getting emails out in a timely fashion.
    • Mailjet is really cost-effective compared to their competitors for what all you get.
    Incentivized
    Read full review
    Cons
    Elastic Email
    No answers on this topic
    Sinch (formerly CLX Communications)
    • Customer service is not excellent.
    • My email list's integrity was in question. They repeatedly turned off our service questioning my results.
    • Multiple times I went to use the service in need of sending out an email and our service was not working.
    Incentivized
    Read full review
    Support Rating
    Elastic Email
    I have not had any issues with Elastic Email that have required reaching out to support, so I can't speak to the quality of their customer support. The help documents were well written and presented, though, and I would imagine that anyone with issues would receive satisfactory assistance in a timely manner.
    Incentivized
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    Sinch (formerly CLX Communications)
    No answers on this topic
    Alternatives Considered
    Elastic Email
    Email elastic is a cost-effective, fast, and reliable platform for sending bulk emails and promoting campaigns, it provides good features even for the new user, while Blaze Verify pricing is a bit high, and a new user would not be able to access all the features. Hence clearly, Elastic email leads the position when compared to Blaze Verify.
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    Mailjet was much easier to set up, and much more affordable for us than other solutions we evaluated, such as SendGrid. SendGrid may be better suited for organizations with larger volumes or more technical staff, but for us, Mailjet was a superior solution at this time. We also looked at other competitors, but Mailjet impressed us the most with their ease of use and excellent customer support.
    Incentivized
    Read full review
    Return on Investment
    Elastic Email
    No answers on this topic
    Sinch (formerly CLX Communications)
    • Changing from active campaign to Mailjet decreased our mail spend by more than 50% in savings.
    • Been able to send so many emails for different campaigns increases our retention with active users who became engaged users. In our case, it is important to be in constant communication with customers.
    • Mailjet needs to be complemented with other tools, such as Zapier, in order to create better implementations. It might cost you for additional software but it is still cheaper than solutions that charge you by the number of users.
    Incentivized
    Read full review
    ScreenShots

    Mailjet Screenshots

    Screenshot of Passport, which is Mailjet’s email editor used to create responsive emails and collaborate in real-time with other users inside the builder.Screenshot of the real-time collaboration tool.Screenshot of the statistics dashboard used to track campaign performance.Screenshot of an example of emails sent via SMTP relay or Send API.Screenshot of the drag-and-drop email automations builder