Eightfold AI vs. SmartRecruiters

Looking at Eightfold from a holistic approach, it is an essential tool for a fast growing company (ideally Mid-Market to Enterprise) to utilize this technology. By having access and the ability to search for previous applicants or candidates through our pre-existing pool, is a game-changer. As a company continues to grow, one will need to think of different avenues to find your next batch of employees - why not start with a group that has already engaged with your brand in the past.

Incentivized

SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other

Incentivized

• Integration with our ATS (Greenhouse) and other social media outlets (LinkedIn)
• Cross-functional ability to build drip campaigns and allowing the platform to do a lot of back lifting
• Accessibility for Hiring Managers to use a portal for existing candidates

Incentivized

• Job Referrals - can easily refer others to a job posting and view the status
• Job Postings - can easily search for job openings and read job description and criteria
• Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is

Incentivized

• Reporting- not all accounts are set up to run reports, however, I feel like this should be standard across all users.
• Integration with other VMS-based systems- right now it only works for 1 type of system, so we are left to manually publish all open roles.
• Centralized candidate tab, where you can filter and search for candidates based on a variety of filters.

Incentivized

• Not having feature of referral data, who has referred
• Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
• Major problem of this is that it does not support api in the free version

Incentivized

It is good but needs improvements.

Incentivized

I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.

Incentivized

I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.

Incentivized

Rarely is there an issue and if the product is down, it typically is restored quickly.

I have no complaints about performance. The system works virtually flawless.

Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.

Incentivized

Quick and easy to learn.

Incentivized

It really was a painless and easy process to switch to SmartRecruiters.

We found that Eightfold [AI] offered greater functionality than other vendors and their partnership with SuccessFactors ensured our ATS integration would go smoothly. Eightfold offers CRM capabilities, AI matching, marketing campaigns, and a careers page landing site. The breadth of services offered is what ultimately made the selection an easy one for us.

Incentivized

We previously used SnapHire which required a different account for each of our brands, and SmartRecruiters has been a vast improvement for our business in integrating our brands onto one applicant tracking site. This improves both the recruiter and hiring manager experience, and is much more user-friendly for tracking job approvals and postings, and tracking candidates through their applications.

Incentivized

No explanation really, just a great product.

• I believe there will be many positive impacts, but I have only used it for about a week so I don't have any real results to report yet.

Incentivized

• SmartRecruiters has unified the approach of my recruiting team, so everyone is processing their jobs the same way, which gives me the confidence that my payroll system will be loaded correctly.
• SmartRecruiters has offered me integrations with electronic signatures, background checks, and job boards so that I don't have to manage multiple platforms to see recruitment/hiring information.
• SmartRecruiters has given me the ability to see at-a-glance how we are doing in recruiting and our application volume to see how well our efforts are working.

Incentivized