Egencia vs. Grab

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Egencia
Score 1.7 out of 10
N/A
Egencia, part of the Expedia group, offers their corporate travel management program and applications. Egencia supports business travel compliance with authorization workflow, as well as travel expense tracking, travel risk management and policy adherence, mobile app, as well as travel consulting services available on demand.N/A
Grab
Score 0.0 out of 10
N/A
N/AN/A
Pricing
EgenciaGrab
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EgenciaGrab
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EgenciaGrab
Features
EgenciaGrab
Travel Management
Comparison of Travel Management features of Product A and Product B
Egencia
1.0
Ratings
106% below category average
Grab
-
Ratings
Customizable Approval Workflows1.00 Ratings00 Ratings
Travel Spend Reports1.00 Ratings00 Ratings
Consolidated Invoicing1.00 Ratings00 Ratings
Centralized Itinerary Management1.00 Ratings00 Ratings
Collaborative Booking1.00 Ratings00 Ratings
Reuses Traveler Information1.00 Ratings00 Ratings
Integrated Expensing Tool1.00 Ratings00 Ratings
User Ratings
EgenciaGrab
Likelihood to Recommend
1.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
6.4
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
EgenciaGrab
Likelihood to Recommend
Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.
Read full review
No answers on this topic
Pros
  • Egencia is an all-in-one booking tool so you can keep everything in once place.
  • Egencia works with SAML, so it's easy for users to get set up and logged in.
  • Egencia helps keep things in order by preventing bookings without the approval of managers. This can help keep costs low as well.
Read full review
No answers on this topic
Cons
  • Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
  • The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.
Read full review
No answers on this topic
Usability
It is just so simple to use.
Read full review
No answers on this topic
Support Rating
I have not been involved with any product support or troubleshooting; however we had an issue where the app or website were down for some time and they were able to resolve the issue and have it back up and running pretty fast so i would say that overall support is pretty good!
Read full review
No answers on this topic
Online Training
My training was over the phone with some trial and error.
Read full review
No answers on this topic
Alternatives Considered
I used another solution which required pending for a consultant to propose options and then waiting for the chosen option to be booked. Contrary to that, in Egencia I searched for the options myself, had the results after short waiting time and was able to finalize the booking without waiting for someone else's action.
Read full review
No answers on this topic
Return on Investment
  • More efficient booking - save time.
  • We can specify when additional approval needs to take place based on perimeters that we set (price, class, etc) - save money!
  • All electronic - bookings all online so have easy access to all staff trips.
Read full review
No answers on this topic
ScreenShots