EdgeWave Web Content Filtering vs. FortiGuard Web Filtering Service

FortiGuard Web Filtering Service is well-suited for an organisation that is able to funnel all its Internet connectivity through one device, i.e., the office environment - or perhaps where WFH workers are using a remote desktop or VPN. It allows management/IT to minimise risk by blocking websites that may be harmful, as well as websites that may enable data leakage, or even are websites that people ought not to be visiting in the workplace.

Incentivized

• FortiGuard Web Filtering Service effectively protects websites. There is no need to install the root certificate on all PCs inside the network.
• The database signature updates every hour, so we don't need to spend time updating the website to blacklist or whitelist.
• It can protect very well. Whereas, some traditional proxies can not do that. For example, others can not block Youtube or Facebook.
• It can also protect the search keyword, like in Youtube or other social media, Google, etc.

Incentivized

• Interface was not easy for some other users, but after they got it down, it worked well.
• Took a little while to get help from support. Had to call the project manager to get help. But they took care of the issue after the fact.

Incentivized

Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.

Incentivized

We have not looked at other web filtering solutions. We use the FortiGuard Web Filtering Service as a part of the whole UTM yearly subscription that includes AppControl, IPS/IDS among other features

Incentivized

• Ease of management has saved man-hours.
• Using a filtering service that is built into our Firewall has eliminated application servers from multiple racks throughout our facilities.
• FortiGuard Web Filtering is fast, there is no noticeable slowdown with filtering enabled.
• Decreased help desk calls. With over 1,000 users over 4 years I have only run across 6 websites that were in the wrong category.

Incentivized