EdgeVerve AssistEdge vs. Fortra’s Automate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AssistEdge
Score 6.0 out of 10
N/A
EdgeVerve, an Infosys company headquartered in Bangalore, offers AssistEdge, a robotic process automation (RPA) solution.N/A
Fortra’s Automate
Score 8.0 out of 10
N/A
Fortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand the drag-and-drop interface.N/A
Pricing
EdgeVerve AssistEdgeFortra’s Automate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AssistEdgeFortra’s Automate
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
EdgeVerve AssistEdgeFortra’s Automate
User Ratings
EdgeVerve AssistEdgeFortra’s Automate
Likelihood to Recommend
6.0
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
EdgeVerve AssistEdgeFortra’s Automate
Likelihood to Recommend
AE(AssistEdge) well suited for standardized repeatable process and not be expected to undergo significant changes frequently. AE(AssistEdge) not suited for OCR/ Citirx, unstructured data extraction, Mainframe applications.
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Anything where automation would be helpful, I'd recommend. If you're doing a task over and over again, Automate can likely work and do it for you. It helps to keep things running exactly the same so that when failures occur, they can easily be traced to their source.
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Pros
  • MS Office activities
  • Unattended Automation
  • Windows applications
  • Bot Performance Analytics
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  • Wiki pages
  • Blogs
  • Articles
  • Triggers
  • Building crons
  • Automating daily tasks
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Cons
  • Process Discovery
  • Document Processing
  • Control Tower functionality
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  • There should be more tools around system stability and recovery.
  • Better ways to manage resources to prevent OS crashes.
  • Automate backups internally without tasks.
  • System failure alerts if the machine crashes or reboots.
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Usability
No answers on this topic
It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
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Support Rating
No answers on this topic
Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
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Alternatives Considered
AssistEdge is better suited for large-scale enterprise deployments, AssistEdge has a user-friendly interface, but it requires more technical expertise to create and manage workflows
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It has similar usage cases and functions. However, many tools are stuck behind paywalls and always try to upsell you to the next version. It's very upsetting. Even if it's cheaper, whenever I try to replicate the functionality, I get that annoying message, "not available in this version." As an IT professional who needs approval for every purchase, I can't keep asking for upgrades to existing tools.
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Return on Investment
  • Saved 1000+ of human hours /year by deploying bots
  • Infrastructure easy setup and less cost effective
  • License of Assist Edge lesser
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  • Positive: Reliability on FTP jobs - really important on bank files.
  • Negative - annual support a little pricey - but not unusual for this level of software.
  • Positive: Does not require a dedicated administrator, especially after the jobs are created and tested. I perform other job duties and this rarely interferes with them.
  • Positive - Since it is easy to learn and use it makes it easy to have a back up administrator
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ScreenShots

Fortra’s Automate Screenshots

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