Ecwid by Lightspeed vs. Yo!Kart

[Ecwid is] very well suited for small businesses. Extremely flexible and easy to manage from my mobile device. Extremely easy to use. When I finally discovered Ecwid, I was shocked that I hadn't heard more about it or that it had become more popular than Shopify. I think it is far superior to Shopify.

While
searching for the most reliable and promising multi-vendor ecommerce solution,
I came across Yo!Kart from Fatbit Technologies. Before making any
purchase decision I needed a few clarification on their packages and hence I
took contact with one of their sales team member, Ms Kulwinder Kaur. She was
extremely helpful in clarifying most of the doubts I had and she also went
beyond by connecting me with Mr Kapil Grover (VP – Partnership and Alliances)
who made sure all my queries were answered. After a few conversations with
them, I knew my project would be in good hands and hence decided to move
forward with the purchase. My project was handed over to Mr. Abhishek (Project
Manager) and I am so grateful that he was the one assigned for it. Mr. Abhishek
is an extremely dedicated individual and I have developed a very good
professional relationship with him throughout my time working with Fatbit. He ensured all my issues were solved
immediately by maintaining a professional communication throughout. I am
extremely thankfull to him for all determination and extra effort he put in to
ensure my platform was top-notch. He definitely deserves to be promoted for all
the hard work he puts in!

• Clarity - there has been very little confusion and need to reach out to Customer Support for help
• Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
• Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.

• It has a very simple to use user interface
• They provide us many revenew options, such as PPS and more.
• The customer service is magnificent!

• In my experience, there is an issue with Ecwid's ability to enable customization of our specific Shipping requirements. In South Africa, we have to be very mindful of the associated costs for online shoppers. We cannot do the required level of customization in Ecwid that we need to offer potential clients the best service and online shopping experience.
• The available store front design templates are very limited.
• I have had to move to another platform that will allow for customization of the shipping process together with our integrated shipping partner company in South Africa. (MDS Collivery).

Incentivized

• Providing individual sellers more access to their customer's contact information.
• Update their documentation to reflect recent upgrades.
• better support for Third Party Integrations.

The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.

Incentivized

So easy to use. Nice aesthetics and very intuitive. This was key to starting up quickly. I could find everything easily and it had enough customization options, but not too many. Was able to use much of the standard offerings to customize to my rental business, instead of having to subscribe to expensive rental management software.

Always available. Very reliable

Good overall performance both in desktop and mobile

I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.

Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate

We began our journey using Squarespace and Square exclusively, then ran into complications. A fellow small business owner recommended Ecwid (she had experienced similar issues with Squarespace) and we quickly made the swap/integration and have never regretted it. We've considered transitioning our website from Squarespace to Shopify, but need Ecwid to continue to be operational regardless.

We chose Yo!Kart over CS-Kart because Yo!Kart is an all-in-one package. We do not have a dedicated software development team that would be needed for customizing CS-Kart. We chose Yo!Kart over Shuup because Shuup does not support a multivendor market that offers both physical and digital download products at the same time.

Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services

• Ecwid has positively impacted our ROI because it provides a very secure platform which allows us to easily certify our PCI Compliance requirements as they are a Tier 1 PCI Certified company so we can be confident they have the right security systems in place which is important to our customers.

Incentivized

• It has allowed our vision for a resource marketplace to become a reality.
• We are below our budget estimate for the project development.
• A negative impact has been the long development process.