Ecwid by Lightspeed vs. WYSIWYG Web Builder

[Ecwid is] very well suited for small businesses. Extremely flexible and easy to manage from my mobile device. Extremely easy to use. When I finally discovered Ecwid, I was shocked that I hadn't heard more about it or that it had become more popular than Shopify. I think it is far superior to Shopify.

If you prefer a PC/local development environment vs a fully online development tool, WYSIWYG Web Builder may be the best product available. If you are frustrated by bloated CMS systems that require constant updates and fixing of expired or conflicting plugins WYSIWYG Web Builder could be for you.

• Clarity - there has been very little confusion and need to reach out to Customer Support for help
• Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
• Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.

• Rapidly build website
• Builds site that load fast
• Allows for competely custom sites

• In my experience, there is an issue with Ecwid's ability to enable customization of our specific Shipping requirements. In South Africa, we have to be very mindful of the associated costs for online shoppers. We cannot do the required level of customization in Ecwid that we need to offer potential clients the best service and online shopping experience.
• The available store front design templates are very limited.
• I have had to move to another platform that will allow for customization of the shipping process together with our integrated shipping partner company in South Africa. (MDS Collivery).

Incentivized

• The depth of the product and available options can be a bit overwhelming when getting started

The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.

Incentivized

This is my fourth year using WYSIWYG Web Builder and as many new releases. Each new release brings a staggering number of new features and enhancements. But the updates, fixes and new features are not limited to a once a year update. The product is updated with interium releases every few months.

So easy to use. Nice aesthetics and very intuitive. This was key to starting up quickly. I could find everything easily and it had enough customization options, but not too many. Was able to use much of the standard offerings to customize to my rental business, instead of having to subscribe to expensive rental management software.

The one reason for a 9 instead of a 10 is not a ding to the product itself. When first starting out the available options and tools are a bit overwhelming. You might be able to achieve the same visual result in multiple ways. As a new user you will need to learn which options work best for you. The online tutorials are good and there are a number of very good videos available on YouTube. The support from the forum is great. New users are treated with respect and provided support and guidance. (That is certainly not the case in many support forums) After fours years and dozens of websites I am still learning new features and tools for enhancing my customer's sites.

Always available. Very reliable

Good overall performance both in desktop and mobile

I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.

The developer actively replies to post on the support forum. It is typical to get a reply in a few hours. The support for this product exceeds any other product I have used in the past 25 years. In addition to rapid replies from the developer the support community is very active on the forum along with several forum members providing excellent training videos.

Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate

implementaion is simple. install the product and setup your hosting ftp settings.

We began our journey using Squarespace and Square exclusively, then ran into complications. A fellow small business owner recommended Ecwid (she had experienced similar issues with Squarespace) and we quickly made the swap/integration and have never regretted it. We've considered transitioning our website from Squarespace to Shopify, but need Ecwid to continue to be operational regardless.

I still use Xara for graphic design and image editing. But the web development in WYSIWYG Web Builder is far superior. Compared to online editors like Weebly, Wix, etc WYSIWYG Web Builder allows you to experiment with different options saved to different files. With the online builders you can't easily have 5 options to show a client. And you don't have backup copies in case the work you did, didn't work out.

Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services

• Ecwid has positively impacted our ROI because it provides a very secure platform which allows us to easily certify our PCI Compliance requirements as they are a Tier 1 PCI Certified company so we can be confident they have the right security systems in place which is important to our customers.

Incentivized

• I am able to build truly custom sites for my customers
• I am able to build sites with less time and effort, resulting in competitive pricing
• I am able to build sites with less overhead, resulting in better profits