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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ecomdash

    Score8.6 out of 10
    N/Aecomdash is a cloud-based inventory management solution that aims help online retailers save time and money, improve profit margins and optimize inventory control. This solution includes several web-based tools that are designed to make managing an e-commerce business simple and efficient.N/A

    Lightspeed Retail

    Score6.9 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A
    Pricing
    ecomdashLightspeed Retail
    Editions & Modules
    No answers on this topic
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    ecomdashLightspeed Retail
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$50No setup fee
    Additional DetailsEcomdash starts at $50/Month.—
    More Pricing Information
    Community Pulse
    ecomdashLightspeed Retail
    Considered Both Products
    Ecomdash
    No answer on this topic
    Lightspeed
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    50%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    63%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    63%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    63%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    75%
    Implementation went as expected
    6 Answers
    Best Alternatives
    ecomdashLightspeed Retail
    Small Businesses
    No answers on this topic
    Square POS
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ecomdashLightspeed Retail
    Likelihood to Recommend
    8.6
    (3 ratings)
    7.7
    (13 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.8
    (4 ratings)
    User Testimonials
    ecomdashLightspeed Retail
    Likelihood to Recommend
    Ecomdash
    It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point. It may not be well suit for large organizations.
    Incentivized
    Read full review
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    Pros
    Ecomdash
    • Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
    • Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
    • Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.
    Incentivized
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    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
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    Cons
    Ecomdash
    • User interface. The whole thing feels clunky.
    • Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.
    Incentivized
    Read full review
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    Usability
    Ecomdash
    No answers on this topic
    Lightspeed
    Very easy to use and figure out without calling customer support which is also very responsive and helpful.
    Incentivized
    Read full review
    Support Rating
    Ecomdash
    eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
    Incentivized
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    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    Alternatives Considered
    Ecomdash
    I have not had first hand experience with inventory management software like ecomdash.
    Incentivized
    Read full review
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    Return on Investment
    Ecomdash
    • Allowed us to keep inventory in sync across multiple platforms preventing overselling.
    • Allowed us to sync inventory from multiple warehouses.
    Incentivized
    Read full review
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    ScreenShots

    ecomdash Screenshots

    Screenshot of Manage sales orders from multiple channels within the ecomdash platform.Screenshot of List your products to multiple storefronts and marketplaces with our listing management software.Screenshot of Dashboard offers a birds-eye view of your business's health.