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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Red Falcon

    Score7.5 out of 10
    N/ARed Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.N/A

    SYSPRO

    Score8.1 out of 10
    N/ASYSPRO is a highly scalable, industry-built Enterprise Resource Planning (ERP) software solution that can be deployed in the cloud, on-premise, or accessed via any mobile device. SYSPRO is designed to simplify business complexity for manufacturers and distributors by providing actionable insight that supports effective decision-making, strong cost control, streamlined processes and improved productivity.N/A
    Pricing
    Red FalconSYSPRO
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Red FalconSYSPRO
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.
    More Pricing Information
    Community Pulse
    Red FalconSYSPRO
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    SYSPRO
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Red FalconSYSPRO
    Customization
    Comparison of Customization features of Red Falcon and SYSPRO
    Feature
    Red Falcon
    6.5
    6 Ratings
    15% below category average
    SYSPRO
    9.9
    6 Ratings
    26% above category average
    API for custom integration7.26 Ratings9.95 Ratings
    Plug-ins5.94 Ratings9.96 Ratings
    Security
    Comparison of Security features of Red Falcon and SYSPRO
    Feature
    Red Falcon
    7.7
    9 Ratings
    6% below category average
    SYSPRO
    10.0
    7 Ratings
    20% above category average
    Role-based user permissions7.79 Ratings10.07 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Red Falcon and SYSPRO
    Feature
    Red Falcon
    6.7
    9 Ratings
    7% below category average
    SYSPRO
    9.1
    7 Ratings
    23% above category average
    Dashboards6.79 Ratings9.07 Ratings
    Standard reports6.89 Ratings8.67 Ratings
    Custom reports00 Ratings9.77 Ratings
    Order Management
    Comparison of Order Management features of Red Falcon and SYSPRO
    Feature
    Red Falcon
    7.1
    9 Ratings
    10% below category average
    SYSPRO
    8.2
    6 Ratings
    4% above category average
    Pricing6.89 Ratings9.26 Ratings
    Order entry7.39 Ratings7.06 Ratings
    Credit card processing7.27 Ratings9.43 Ratings
    Order Orchestration7.28 Ratings00 Ratings
    Cost of goods sold00 Ratings7.16 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Red Falcon and SYSPRO
    Feature
    Red Falcon
    -
    Ratings
    SYSPRO
    8.6
    6 Ratings
    11% above category average
    Accounts payable00 Ratings8.36 Ratings
    Accounts receivable00 Ratings8.96 Ratings
    Inventory Management
    Comparison of Inventory Management features of Red Falcon and SYSPRO
    Feature
    Red Falcon
    -
    Ratings
    SYSPRO
    9.2
    7 Ratings
    15% above category average
    Inventory tracking00 Ratings9.87 Ratings
    Automatic reordering00 Ratings8.04 Ratings
    Location management00 Ratings9.46 Ratings
    User Ratings
    Red FalconSYSPRO
    Likelihood to Recommend
    7.4
    (10 ratings)
    8.8
    (7 ratings)
    Likelihood to Renew
    6.4
    (1 ratings)
    -
    (0 ratings)
    Usability
    3.6
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.7
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Red FalconSYSPRO
    Likelihood to Recommend
    ECI Software Solutions
    We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.
    Incentivized
    Read full review
    SYSPRO
    Almost, since day one Syspro has been saving us time and making us more productive as a whole. We have been able to grow our revenue exponentially with keeping our personnel needs at nearly the same level. Syspro is a great system for an organization that has multiple needs like Distribution and Manufacturing and/or multiple locations.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • There is good training and support to help learn the product
    • Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
    • Integrates with many of the Wholesalers we use right out of the box.
    Incentivized
    Read full review
    SYSPRO
    No answers on this topic
    Cons
    ECI Software Solutions
    No answers on this topic
    SYSPRO
    • We have been using 6.0 and the security is not so good.
    • The program is a bit difficult to learn for rollout
    • The Learning Channel could be improved - downloadable mp4's would be nice to include in the program vs moving back and forth to the learning channel. Since the program is difficult to learn, it would be nice to be able to utilize the learning channel within the program. Also, the learning channel is pretty complicated to use.
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    No answers on this topic
    SYSPRO
    I've heard many reports from our users stating how difficult Syspro is to use and navigate. From an average standpoint, the Syspro Administrator has to invest a lot of time in setting up the user for success. Once the groundwork is applied, SYSPRO's overall usability becomes fair easier to the average user.
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    No answers on this topic
    SYSPRO
    No answers on this topic
    Implementation Rating
    ECI Software Solutions
    No answers on this topic
    SYSPRO
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    No answers on this topic
    SYSPRO
    We evaluated 8 of the top vendors 16 years ago before we selected Syspro and frankly, none of them came close to meeting all of our needs at a reasonable price point. We still look back at that process and think it was one of the best decisions we have ever made.
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    No answers on this topic
    SYSPRO
    No answers on this topic
    ScreenShots

    Red Falcon Screenshots

    Screenshot of Dashboards available in Red FalconScreenshot of the retail app for Red FalconScreenshot of Pending Orders in Red Falcon

    SYSPRO Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot