TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Red Falcon

    Score7.5 out of 10
    N/ARed Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.N/A

    S2K Enterprise

    Score9 out of 10
    N/AN/AN/A
    Pricing
    Red FalconS2K Enterprise
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Red FalconS2K Enterprise
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Red FalconS2K Enterprise
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    VAI (Vormittag Associates, Inc.)
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Red FalconS2K Enterprise
    Customization
    Comparison of Customization features of Red Falcon and S2K Enterprise
    Feature
    Red Falcon
    6.6
    6 Ratings
    14% below category average
    S2K Enterprise
    -
    Ratings
    API for custom integration7.26 Ratings00 Ratings
    Plug-ins5.94 Ratings00 Ratings
    Security
    Comparison of Security features of Red Falcon and S2K Enterprise
    Feature
    Red Falcon
    7.7
    9 Ratings
    6% below category average
    S2K Enterprise
    -
    Ratings
    Role-based user permissions7.79 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Red Falcon and S2K Enterprise
    Feature
    Red Falcon
    6.7
    9 Ratings
    7% below category average
    S2K Enterprise
    -
    Ratings
    Dashboards6.79 Ratings00 Ratings
    Standard reports6.89 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Red Falcon and S2K Enterprise
    Feature
    Red Falcon
    7.1
    9 Ratings
    10% below category average
    S2K Enterprise
    -
    Ratings
    Pricing6.89 Ratings00 Ratings
    Order entry7.39 Ratings00 Ratings
    Credit card processing7.27 Ratings00 Ratings
    Order Orchestration7.28 Ratings00 Ratings
    Best Alternatives
    Red FalconS2K Enterprise
    Small Businesses
    Zoho One
    Score8.9 out of 10
    Zoho One
    Score8.9 out of 10
    Medium-sized Companies
    Zoho One
    Score8.9 out of 10
    Zoho One
    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Red FalconS2K Enterprise
    Likelihood to Recommend
    7.4
    (10 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    6.4
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    3.6
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    2.7
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Red FalconS2K Enterprise
    Likelihood to Recommend
    ECI Software Solutions
    We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc
    Read full review
    Pros
    ECI Software Solutions
    • There is good training and support to help learn the product
    • Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
    • Integrates with many of the Wholesalers we use right out of the box.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    • Customization for various businesses.
    • One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping.
    • The platform is easy to use. Whether it is used by a customer service member, designer, or developer.
    Read full review
    Cons
    ECI Software Solutions
    • Would like to be able to print only unprinted orders in packing slips.
    • More reporting options within Red Falcon.
    • Would like to be able to search by order number under customer order history.
    • Be able to do recurring orders on the back end for MISC items.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    • There will most likely be customizations made for a particular niche site to integrate with their system.
    • Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
    • Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    No answers on this topic
    VAI (Vormittag Associates, Inc.)
    S2K is easy to use, has room for growth, and serves the company's needs as a whole
    Read full review
    Usability
    ECI Software Solutions
    I feel there is a lot of clicking around to get what you need.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    The platform is easy to use, customize, and fit an organization's needs.
    Read full review
    Support Rating
    ECI Software Solutions
    Support is great at taking care of our questions and issues.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework
    Read full review
    Implementation Rating
    ECI Software Solutions
    The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote
    Read full review
    Alternatives Considered
    ECI Software Solutions
    We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was
    Read full review
    Return on Investment
    ECI Software Solutions
    • Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
    • The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    • Reduced shipping time - shipments are now heading to customers 2 days sooner than before.
    • Ability to search by attributes.
    • In stock status - real time inventory tracking tells customers if a product is available without the wait.
    • Order tracking - the ability to track every shipment associated with their order.
    Read full review
    ScreenShots

    Red Falcon Screenshots

    Screenshot of Dashboards available in Red FalconScreenshot of the retail app for Red FalconScreenshot of Pending Orders in Red Falcon